Hi Chris, Thanks for your reply. Unfortunately I am getting some problem using AR User tool for my application. Data retrieved from application URL, and AR User tool does not match.
Is it possible to generate .arx file from application URL only. Regards Neha Khandelwal On Fri, Jun 27, 2014 at 3:46 PM, Chris Jones <[email protected]> wrote: > Hi Neha, > > If you're using 7.6.04 you could still use the Remedy User Tool (same > version; 7.6.04) to create the arx files. > > Regards, > > Chris > > Chris Jones, Director > Remed Advanced Query Language > Web: www.aramea.co > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Neha Khandelwal > Sent: 27 June 2014 11:11 > To: [email protected] > Subject: How to generate .arx file in ITSM 7.6.04 > > Hi List, > > Can anyone please assist me in following issue- > > I am using ITSM 7.6.04 application suite. I need to take data backup of > all records of HPD:Help Desk form. So I thought for the following approach > (which I have already used in ARS 7.1) > > 1. Generate report of all records from HPD:Help Desk form, and create a > .arx file. > 2. In case of upload, use BMC Data Import tool to import back .arx files. > > But from ITSM application URL, I am not able to generate .arx file for > both web or AR System report types. > > Can anyone please suggest me, a show to generate .arx files from ITSM > 7.6.04 application? > > Regards > Neha Khandelwal > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
