You can get the .arx file from Report. when you are saving the report from remedy save the file as .arx file.
Regards, Suresh Loganathan... On Jun 27, 2014 5:15 PM, "Neha Khandelwal" <[email protected]> wrote: > ** > Hi Chris, > > Thanks for your reply. > Unfortunately I am getting some problem using AR User tool for my > application. > Data retrieved from application URL, and AR User tool does not match. > > Is it possible to generate .arx file from application URL only. > > Regards > Neha Khandelwal > > > > > On Fri, Jun 27, 2014 at 3:46 PM, Chris Jones <[email protected]> > wrote: > >> Hi Neha, >> >> If you're using 7.6.04 you could still use the Remedy User Tool (same >> version; 7.6.04) to create the arx files. >> >> Regards, >> >> Chris >> >> Chris Jones, Director >> Remed Advanced Query Language >> Web: www.aramea.co >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Neha Khandelwal >> Sent: 27 June 2014 11:11 >> To: [email protected] >> Subject: How to generate .arx file in ITSM 7.6.04 >> >> Hi List, >> >> Can anyone please assist me in following issue- >> >> I am using ITSM 7.6.04 application suite. I need to take data backup of >> all records of HPD:Help Desk form. So I thought for the following approach >> (which I have already used in ARS 7.1) >> >> 1. Generate report of all records from HPD:Help Desk form, and create a >> .arx file. >> 2. In case of upload, use BMC Data Import tool to import back .arx files. >> >> But from ITSM application URL, I am not able to generate .arx file for >> both web or AR System report types. >> >> Can anyone please suggest me, a show to generate .arx files from ITSM >> 7.6.04 application? >> >> Regards >> Neha Khandelwal >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the >> Answers Are, and have been for 20 years" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
