Hi,
AR System 7.6.03 ITSM 7.6.04 SP1. The incident management console hangs and hoses the system when users access the Incident Management Overview console. My understanding is that thru a row-level access query, users see the incidents for the group they are member of. If users are a part of many groups, however this can cause problems. How can we prevent this query from crashing the system to the point where our database is unresponsive. Are any others experiencing this performance issue? Any ideas on what we can do to get our system to a stable state? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
