Cool, come on down to San Diego. I'll buy you some beers and you can configure our servers :)
On Thu, Jan 24, 2013 at 11:24 AM, Longwing, LJ CTR MDA/IC < [email protected]> wrote: > Yes > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jason Miller > Sent: Thursday, January 24, 2013 12:19 PM > To: [email protected] > Subject: Re: License question > > ** > I don't see "Service Management Specialist" anywhere in the config. Why > does the configuration and legal license naming have to be so convoluted? > > Is there anybody out there who has been able to take the documentation > that indicates your licensed capacity (sent when you purchase or renew > support) and then go configure an AR server with the appropriate number of > licenses for the various types? > > Sorry for the mini rant but this is one area that has gotten worse over > the years. It seems we need to hire professional services just to map > legaleze/licenseze to how the server is configured. > > Jason > > > On Wed, Jan 23, 2013 at 1:57 PM, Easter, David <[email protected]> > wrote: > > > The ITSM Suite user license bundle that you'd need is the Service > Management Specialist. > > -David J. Easter > Manager of Product Management, AR System > BSM & Atrium Solutions Management > BMC Software, Inc. > > The opinions, statements, and/or suggested courses of action > expressed in this E-mail do not necessarily reflect those of BMC Software, > Inc. My voluntary participation in this forum is not intended to convey a > role as a spokesperson, liaison or public relations representative for BMC > Software, Inc. > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Misi Mladoniczky > Sent: Wednesday, January 23, 2013 11:05 AM > To: [email protected] > Subject: Re: License question > > Hi, > > The task forms does not seem to be tagged with a licensed > application. > > In other words, an AR User Fixed/Floating would be adequate. > > Check with your sales rep what kind of license you should actually > order. > Probably a Specialist Fixed/Floating... > > Best Regards - Misi, RRR AB, http://rrr.se > > > I was wondering if anyone knew what type of license a user would > need if they > > were just working on modifying tasks in Task Management. I see > Task User > > doesn't have a license type required, but would they need to > have an AR User > > Floating/Fixed? > > > > [Description: Description: Description: > cid:[email protected]] > > IT Accounts & ITSM Enterprise Applications Manager > > University of New Hampshire > > Client Services > > Primary: (603) 862-2377 <tel:%28603%29%20862-2377> > > Alternate: (603) 862-4242 <tel:%28603%29%20862-4242> > > [email protected]<mailto:[email protected]> > > http://accounts.unh.edu<http://accounts.unh.edu/> > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
