I second that as well.... On Thu, Jan 24, 2013 at 2:19 PM, Jason Miller <[email protected]>wrote:
> ** > I don't see "Service Management Specialist" anywhere in the config. Why > does the configuration and legal license naming have to be so convoluted? > > Is there anybody out there who has been able to take the documentation > that indicates your licensed capacity (sent when you purchase or renew > support) and then go configure an AR server with the appropriate number of > licenses for the various types? > > Sorry for the mini rant but this is one area that has gotten worse over > the years. It seems we need to hire professional services just to map > legaleze/licenseze to how the server is configured. > > Jason > > > On Wed, Jan 23, 2013 at 1:57 PM, Easter, David <[email protected]>wrote: > >> The ITSM Suite user license bundle that you'd need is the Service >> Management Specialist. >> >> -David J. Easter >> Manager of Product Management, AR System >> BSM & Atrium Solutions Management >> BMC Software, Inc. >> >> The opinions, statements, and/or suggested courses of action expressed in >> this E-mail do not necessarily reflect those of BMC Software, Inc. My >> voluntary participation in this forum is not intended to convey a role as a >> spokesperson, liaison or public relations representative for BMC Software, >> Inc. >> -----Original Message----- >> From: Action Request System discussion list(ARSList) [mailto: >> [email protected]] On Behalf Of Misi Mladoniczky >> Sent: Wednesday, January 23, 2013 11:05 AM >> To: [email protected] >> Subject: Re: License question >> >> Hi, >> >> The task forms does not seem to be tagged with a licensed application. >> >> In other words, an AR User Fixed/Floating would be adequate. >> >> Check with your sales rep what kind of license you should actually order. >> Probably a Specialist Fixed/Floating... >> >> Best Regards - Misi, RRR AB, http://rrr.se >> >> > I was wondering if anyone knew what type of license a user would need >> if they >> > were just working on modifying tasks in Task Management. I see Task >> User >> > doesn't have a license type required, but would they need to have an AR >> User >> > Floating/Fixed? >> > >> > [Description: Description: Description: >> cid:[email protected]] >> > IT Accounts & ITSM Enterprise Applications Manager >> > University of New Hampshire >> > Client Services >> > Primary: (603) 862-2377 >> > Alternate: (603) 862-4242 >> > [email protected]<mailto:[email protected]> >> > http://accounts.unh.edu<http://accounts.unh.edu/> >> > >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > "Where the Answers Are, and have been for 20 years" >> > >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
