Hi
I have Remedy v7.5 mid-tier setup and I can login using the Windows user
tool (thick client) with standard Demo account. If I try to login to the
mid-tier I go to
http://myserver:8080/arsys/shared/login.jsp and get the login page as
expected. But if I login using username Demo and leave password field and
authentication fields blank then I get
ARERR [623]
Authentication failed
Is there some step I have missed?
Angus
p.s. I get exactly same error if I attempt to login with an unknown
username, eg john.
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