The header line of a form is the Request Identifier property of the form as 
seen from the Development Studio.. Check what field is selected there from your 
Dev tool assuming you are on 7.5 or above......

Joe

From: Sam Anderson 
Sent: Wednesday, April 04, 2012 12:39 PM
Newsgroups: public.remedy.arsystem.general
To: [email protected] 
Subject: Status history

** 

Hi All,

When we click Status history in the midtier, the details of the ticket are 
shown correct but subject of the new window shows some ticket number ,ie when 
you click status history of INC 0004 , status history window opens and shows 
the correct info of   INC 0004 but the header line of new window in  INC 
0005678. 
Thanks & Regards
Sam

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