The header line of a form is the Request Identifier property of the form as seen from the Development Studio.. Check what field is selected there from your Dev tool assuming you are on 7.5 or above......
Joe From: Sam Anderson Sent: Wednesday, April 04, 2012 12:39 PM Newsgroups: public.remedy.arsystem.general To: [email protected] Subject: Status history ** Hi All, When we click Status history in the midtier, the details of the ticket are shown correct but subject of the new window shows some ticket number ,ie when you click status history of INC 0004 , status history window opens and shows the correct info of INC 0004 but the header line of new window in INC 0005678. Thanks & Regards Sam _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"

