Time to contact support:: tell me if you get this working:: I would like to know if there is some fix or patch..
On Wed, Dec 14, 2011 at 10:23 AM, patrick zandi <[email protected]> wrote: > TNSPING is the command in the oracle_home / bin directory.. > > http://www.oracleutilities.com/OSUtil/ping.html > > > > On Wed, Dec 14, 2011 at 10:17 AM, Anders Lauri <[email protected]>wrote: > >> Still the same issue, I just did a re-install competely. It was an empty >> db anyhow, test & development. >> >> ** can you TNSPING the oracle db >> can you sqlplus with the USER you are logged in as to the db (system or >> SA) >> can you login as ARAdmin (sqlplus) >> >> once that works:: then it should be clear to proceed:: I had all that and >> still got what you got.. and never could upgrade... >> I got busy and never went back to it, I just used sp1:: it worked >> immediately. >> Something is missing in the code (I believe), the SP2 patch needs to be >> Patched again. >> >> On Tue, Dec 13, 2011 at 6:44 PM, Anders Lauri <[email protected]> >> wrote: >> >> 'm starting to think this is related to the way the installer connects >> to the Oracle installation, it's seems to be using an "oraload" file in the >> /tmp/xxxxx directory, however, my tsnames.ora seems to be broken so >> "oraload" replies an Oracle error code. >> >> Strange though that the second connection attempts works (when >> entering all credentials for the database), I'm guessing it must be using >> sqlplus and using a fixed string such as "sqlplus 'username/password@server >> /ID'. >> >> I will try to dig into this tomorrow. >> >> >> >> >> ######################################### >> >> I tried creating a new temp space, however, still the same message. >> >> >> >> >> ** Oh wait:: there is an additional feature:: if this is the issue >> with the temp space? There is a know issue since (I don't know when - 3 >> versions) that if you upgrade it requires you put in a NEW artmpspace and >> it must be created: and conveniently it will not delete the old one either: >> you cannot use existing table space for the artmpspace.. >> >> >> >> On Tue, Dec 13, 2011 at 4:07 PM, Anders Lauri <[email protected]> >> wrote: >> >> Joe, >> >> Apologies for the unclear message, please view this ( >> http://oi40.tinypic.com/2hchu1w.jpg) image for a clear explanation, >> basically. I fill out all information (regarding contact details and tables >> for the database), ARS 7.6.04 SP2 installer successfully establish contact >> with the database but tells me that an existing ARSystem table exis and my >> only valid options (which I can't find anywhere) are Upgrade, Overwrite and >> ServerGroup. >> >> And no - I'm always installing as root, however, after the >> installation is down I do a chown -R ars:ars on the entire /opt/bmc >> structure to run all services as user ars, however, installation always >> conducted as root. >> >> #################### >> >> Anders, >> >> I'm a little confused on your second email in response to Freds.. >> >> You said and I quote "it's says the only valid options are upgrade, >> overwrite and server group. I don't see upgrade anywhere". >> >> Upgrade is the first option that you see that you mentioned in that >> list >> followed by the statement that you don’t see upgrade anywhere.. >> What's the >> first option then? >> >> Assuming your response was a typo, are you installing using the >> same UNIX >> system user as the previous install? If the user you are installing >> as is >> different and has no access to the installation directories as the >> previous >> user, I can see how it may not be able to read the previous >> installations >> configuration files. Was the previous installation a root install >> and you >> are now attempting a non root upgrade? Was the previous >> installation owned >> by some other non root user? >> >> Joe >> >> -----Original Message----- >> From: Anders Lauri >> Sent: Tuesday, December 13, 2011 2:54 PM Newsgroups: >> public.remedy.arsystem.general >> To: [email protected] >> Subject: Re: ARS 7.6.04 SP2 no upgrade option in Linux >> >> It's asking me to specify the table and temp. table, when I select >> the same, >> it's says the only valid options are upgrade, overwrite and server >> group. I >> don't see upgrade anywhere. >> >> >> >> >> I saw that when upgrading to 7.6.03 when I didn't re-type all the >> passwords >> into the installer. When I re-typed the passwords (even though it >> looked >> like it already knew them) it gave me the upgrade option. >> Apparently if it >> asks for the DBA info then it couldn't connect as the aradmin user. >> >> Fred >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Anders Lauri >> Sent: Tuesday, December 13, 2011 8:04 AM >> To: [email protected] >> Subject: ARS 7.6.04 SP2 no upgrade option in Linux >> >> Hi, >> >> I'm trying to upgrade to SP2 from version 7.6.04, however, I'm not >> prompted >> with any upgrade option, the installer finds my current >> ARS-installation, >> however, no option regarding update is presented, only overwrite or >> new >> installation (the installer asks for DBA-admin credentials later in >> the >> installation). >> >> Anyone have a suggestion on what might cause this? >> >> Best Regards, >> >> Anders L. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> >> >> >> -- >> Patrick Zandi >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> Top of Message | Previous Page | Permalink >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> >> >> >> >> -- >> Patrick Zandi >> _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" >> > > > > -- > Patrick Zandi > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
