Oh wait:: there is an additional feature:: if this is the issue with the temp space? There is a know issue since (I don't know when - 3 versions) that if you upgrade it requires you put in a NEW artmpspace and it must be created: and conveniently it will not delete the old one either: you cannot use existing table space for the artmpspace..
On Tue, Dec 13, 2011 at 4:07 PM, Anders Lauri <[email protected]> wrote: > Joe, > > Apologies for the unclear message, please view this ( > http://oi40.tinypic.com/2hchu1w.jpg) image for a clear explanation, > basically. I fill out all information (regarding contact details and tables > for the database), ARS 7.6.04 SP2 installer successfully establish contact > with the database but tells me that an existing ARSystem table exis and my > only valid options (which I can't find anywhere) are Upgrade, Overwrite and > ServerGroup. > > And no - I'm always installing as root, however, after the installation is > down I do a chown -R ars:ars on the entire /opt/bmc structure to run all > services as user ars, however, installation always conducted as root. > > #################### > > Anders, > > I'm a little confused on your second email in response to Freds.. > > You said and I quote "it's says the only valid options are upgrade, > overwrite and server group. I don't see upgrade anywhere". > > Upgrade is the first option that you see that you mentioned in that list > followed by the statement that you don’t see upgrade anywhere.. What's the > first option then? > > Assuming your response was a typo, are you installing using the same UNIX > system user as the previous install? If the user you are installing as is > different and has no access to the installation directories as the previous > user, I can see how it may not be able to read the previous installations > configuration files. Was the previous installation a root install and you > are now attempting a non root upgrade? Was the previous installation owned > by some other non root user? > > Joe > > -----Original Message----- > From: Anders Lauri > Sent: Tuesday, December 13, 2011 2:54 PM Newsgroups: > public.remedy.arsystem.general > To: [email protected] > Subject: Re: ARS 7.6.04 SP2 no upgrade option in Linux > > It's asking me to specify the table and temp. table, when I select the > same, > it's says the only valid options are upgrade, overwrite and server group. I > don't see upgrade anywhere. > > > > > I saw that when upgrading to 7.6.03 when I didn't re-type all the passwords > into the installer. When I re-typed the passwords (even though it looked > like it already knew them) it gave me the upgrade option. Apparently if it > asks for the DBA info then it couldn't connect as the aradmin user. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Anders Lauri > Sent: Tuesday, December 13, 2011 8:04 AM > To: [email protected] > Subject: ARS 7.6.04 SP2 no upgrade option in Linux > > Hi, > > I'm trying to upgrade to SP2 from version 7.6.04, however, I'm not prompted > with any upgrade option, the installer finds my current ARS-installation, > however, no option regarding update is presented, only overwrite or new > installation (the installer asks for DBA-admin credentials later in the > installation). > > Anyone have a suggestion on what might cause this? > > Best Regards, > > Anders L. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
