I do not think it is a typo... I have seen this with SP2... SP1 works fine:: sp2 does not.. but I would love to hear more folks on this.. Cause I had to overwrite:: upgrade was not an option.. But I could cancel, use the SP1 installer, and do an upgrade.. Someone missed a piece of code..
On Tue, Dec 13, 2011 at 3:27 PM, Joe Martin D'Souza <[email protected]>wrote: > Anders, > > I'm a little confused on your second email in response to Freds.. > > You said and I quote "it's says the only valid options are upgrade, > overwrite and server group. I don't see upgrade anywhere". > > Upgrade is the first option that you see that you mentioned in that list > followed by the statement that you don’t see upgrade anywhere.. What's the > first option then? > > Assuming your response was a typo, are you installing using the same UNIX > system user as the previous install? If the user you are installing as is > different and has no access to the installation directories as the previous > user, I can see how it may not be able to read the previous installations > configuration files. Was the previous installation a root install and you > are now attempting a non root upgrade? Was the previous installation owned > by some other non root user? > > Joe > > -----Original Message----- From: Anders Lauri > Sent: Tuesday, December 13, 2011 2:54 PM Newsgroups: > public.remedy.arsystem.general > To: [email protected] > Subject: Re: ARS 7.6.04 SP2 no upgrade option in Linux > > > It's asking me to specify the table and temp. table, when I select the > same, it's says the only valid options are upgrade, overwrite and server > group. I don't see upgrade anywhere. > > > > > I saw that when upgrading to 7.6.03 when I didn't re-type all the > passwords into the installer. When I re-typed the passwords (even though > it looked like it already knew them) it gave me the upgrade option. > Apparently if it asks for the DBA info then it couldn't connect as the > aradmin user. > > Fred > > -----Original Message----- From: Action Request System discussion > list(ARSList) [mailto:[email protected]] On Behalf Of Anders Lauri > Sent: Tuesday, December 13, 2011 8:04 AM > To: [email protected] > Subject: ARS 7.6.04 SP2 no upgrade option in Linux > > Hi, > > I'm trying to upgrade to SP2 from version 7.6.04, however, I'm not > prompted with any upgrade option, the installer finds my current > ARS-installation, however, no option regarding update is presented, only > overwrite or new installation (the installer asks for DBA-admin credentials > later in the installation). > > Anyone have a suggestion on what might cause this? > > Best Regards, > > Anders L. > ______________________________**______________________________** > ___________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
