We just upgrade our test AR 7.5 p6 / ITSM 7.6 p1 / Atrium Core 7.6 p2 to 7.6.04 SP1. It took 12 hours for ITSM. The app server has 2 CPUs with 4 GB of RAM and the db server has 2 CPUs with 8 GB of RAM. Both are Windows 2008 R2 64-bit running on Microsoft Hyper-V.
Jason On Mon, May 23, 2011 at 7:25 AM, strauss <[email protected]> wrote: > I have not seen an ITSM upgrade take 48 hours (yet), but in my experience I > have seen them take up to 23 hours to complete. I just upgraded last week > and over the weekend on a new staging server, and the upgrade from > 7.0.03.009 to 7.6.00.001 took 17 hours, and from 7.6.00.001 to 7.6.03 took > 9.5 hours. A test run last month directly from 7.0.03.009 to 7.6.04 took > 14.25 hours, on an 8-core 12 gb RAM server with a local SQL Server. > > Basically, if your hardware isn't powerful enough, or your database > performance is a problem, it will take longer. Our current tests are with > two 4-core 8 gb RAM servers, one for AR, one for SQL Server. It is a very > resource-intensive process, so make sure that you are giving it enough room > to work. > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of anurag saxena > Sent: Monday, May 23, 2011 7:08 AM > To: [email protected] > Subject: ITSM 7604 Install taking forever > > We are moving from 7.5 P2 to 7.6.04. We are able to suces > Hi List, > > We are moving from 7.5 P2 to 7.6.04. We are able to sucessfully upgrade AR > Server, Mid-Tier and Atrium CMDB 7604. But now we are facing problem with > ITSM > 7604 install. The intaller is running for last 48 hrs and seems progressing > and > never complete. > > Does anybody face similar issue? Is there any bench-mark for ITSM > Installation? > > Any advise appreciated > > Many thanks, > Vishwa Anurag Saxena | Remedy Development Team > Aon Hewitt | Internal Bussiness Systems > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
