christin,


R u using the custom form or Basic form( by config the Questions)



If u r using the custom forms u have to write the ACTL for the form to set the 
default values other wise when u r config the questions u have to set the 
default values



i think this will help u



Thanks

--Sanjeeva Naiud G

9731802802



On Thu, 07 Oct 2010 03:11:53 +0530  wrote

>Mahesh,







I tracked down Dialog Mode in the Workflow manual. This is now



working. Thanks a buch!







Christine







On Oct 5, 4:53 pm, Mahesh  wrote:



> Okay. The AIF opens in a dialog mode and you will have to use an Active Link



> to set the value.



>



> Thanks



> Mahesh



>



> On Tue, Oct 5, 2010 at 10:11 AM, Christine wrote:



>



>



>



>



>



> > Thanks Mahesh,



>



> > This is an advanced interface form I've created. I'll take a look at



> > the other 'Open Windows' actions that were copied over when I copied



> > this form from the OOB base form. Now that I have a clue of where to



> > look I'm sure I'll find it.



>



> > Thanks again,



> > Christine



>



> > On Oct 4, 5:19 pm, Mahesh  wrote:



> > > Looks like the field mapping on "Open Window" action is missing. Is this



> > an



> > > "Out of the Box" form ?



>



> > > Thanks



> > > Mahesh



>



> > > On Mon, Oct 4, 2010 at 3:54 PM, Christine  > >wrote:



>



> > > > I have set a fields’ default value on a form. When I open the form



> > > > from the Objects List, the default value is as defined in the form.



> > > > When I open the form using the Service Request Console and the link as



> > > > defined by the SRD, the field value is then empty. I ran an ACTL and



> > > > Filter log and nothing in the log is clearing this field.



>



> > > > Do I need to define this in the AOT or PDT? If so, does anyone know



> > > > where?



>



> > > > ARS 7.1, patch 002; SRM 2.2 patch 004; Inc Mgmt 7.0.03 patch 007



>



> > > > Thanks,



> > > > Christine



>



> > ___________________________________________________________________________­­____



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