Looks like the field mapping on  "Open Window" action is missing. Is this an
"Out of the Box" form ?

Thanks
Mahesh

On Mon, Oct 4, 2010 at 3:54 PM, Christine <[email protected]>wrote:

> I have set a fields’ default value on a form. When I open the form
> from the Objects List, the default value is as defined in the form.
> When I open the form using the Service Request Console and the link as
> defined by the SRD, the field value is then empty. I ran an ACTL and
> Filter log and nothing in the log is clearing this field.
>
> Do I need to define this in the AOT or PDT? If so, does anyone know
> where?
>
> ARS 7.1, patch 002; SRM 2.2 patch 004; Inc Mgmt 7.0.03 patch 007
>
> Thanks,
> Christine
>
>
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