Re: Does an SRD affect a fields' default value?

[Christine]

Thanks Mahesh,

This is an advanced interface form I've created. I'll take a look at
the other 'Open Windows' actions that were copied over when I copied
this form from the OOB base form. Now that I have a clue of where to
look I'm sure I'll find it.

Thanks again,
Christine

On Oct 4, 5:19 pm, Mahesh <mchand...@gmail.com> wrote:
> Looks like the field mapping on  "Open Window" action is missing. Is this an
> "Out of the Box" form ?
>
> Thanks
> Mahesh
>
> On Mon, Oct 4, 2010 at 3:54 PM, Christine <christineperryi...@yahoo.com>wrote:
>
>
>
>
>
> > I have set a fields’ default value on a form. When I open the form
> > from the Objects List, the default value is as defined in the form.
> > When I open the form using the Service Request Console and the link as
> > defined by the SRD, the field value is then empty. I ran an ACTL and
> > Filter log and nothing in the log is clearing this field.
>
> > Do I need to define this in the AOT or PDT? If so, does anyone know
> > where?
>
> > ARS 7.1, patch 002; SRM 2.2 patch 004; Inc Mgmt 7.0.03 patch 007
>
> > Thanks,
> > Christine
>
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