Hi, Better use support group id instead of users name. Definitely it will work.
Regards, Manoj On Sat, Jan 30, 2010 at 4:26 PM, ITN (Amanullah Bashir Ahmed) < [email protected]> wrote: > ** > > Hi there, > > I made one filter in BMC Remedy Administrator, the purpose of filter is > when new Infrastructure change is assigned to group “Command group”, the > email notification should go to only members of Command group. The filter’s > details are given below > > Form Name: > > CHG: Infrastructure Change > > Run if: > > ( 'TR.Support Group Name' != $NULL$ ) AND ( 'TR.Support Group Name' = > "Command group" ) AND ( 'TR.Support Group Name' != 'DB.Support Group Name') > > Execute on: > > Submit & Modify > > When click on If Action(1) > > Notify > > Text: You have been selected as a change assignee for change ID > $Infrastructure change ID$ > > User name: Jhon115, Geji234, Geroge345, Sunil111, Madhem101 > > > > When I am creating new Infrastructure change, the email notification > message should go to “Command group” members those are Jhon115, Geji234, > Geroge345, Sunil111, Madhem101 but email notification message is going to > all users. > > Which mistake I am doing in filter. > > Can anybody help me about this issue. > > > > > > > > Thanks & Regards > > > > Amanullah > > Software Consultant > > IT Application and Enterprise Management > > > > > DISCLAIMER:"This e-mail message including any of its attachments is > intended solely for the addressee(s) and may contain privileged information. > If you are not the addressee or you have received this email message in > error, please notify the sender who will remove your details from its > database. You are not authorized to read, copy, disseminate, distribute or > use this e-mail message or any attachment to it in any manner and must > delete the email and destroy any hard copies of it. This e-mail message does > not contain financial instructions or commitments of any kind. Any views > expressed in this message are those of the individual sender and do not > necessarily reflect the views of Emirates NBD PJSC, or any other related > subsidiaries, entities or persons." > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
