Hi there,
I made one filter in BMC Remedy Administrator, the purpose of filter is when
new Infrastructure change is assigned to group "Command group", the email
notification should go to only members of Command group. The filter's details
are given below
Form Name:
CHG: Infrastructure Change
Run if:
( 'TR.Support Group Name' != $NULL$ ) AND ( 'TR.Support Group Name' =
"Command group" ) AND ( 'TR.Support Group Name' != 'DB.Support Group Name')
Execute on:
Submit & Modify
When click on If Action(1)
Notify
Text: You have been selected as a change assignee for change ID $Infrastructure
change ID$
User name: Jhon115, Geji234, Geroge345, Sunil111, Madhem101
When I am creating new Infrastructure change, the email notification message
should go to "Command group" members those are Jhon115, Geji234, Geroge345,
Sunil111, Madhem101 but email notification message is going to all users.
Which mistake I am doing in filter.
Can anybody help me about this issue.
Thanks & Regards
Amanullah
Software Consultant
IT Application and Enterprise Management
DISCLAIMER:
"This e-mail message including any of its attachments is intended solely for
the addressee(s) and may contain privileged information. If you are not the
addressee or you have received this email message in error, please notify the
sender who will remove your details from its database. You are not authorized
to read, copy, disseminate, distribute or use this e-mail message or any
attachment to it in any manner and must delete the email and destroy any hard
copies of it.
This e-mail message does not contain financial instructions or commitments of
any kind. Any views expressed in this message are those of the individual
sender and do not necessarily reflect the views of Emirates NBD PJSC, or any
other related subsidiaries, entities or persons."
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
