For eg it would be nice if you could tell us what version of the ARS Server you 
are running and what version of the mid tier you are running down to the very 
last patch installed.
ARS 7.5.00 Patch 001, Mid Tier 7.5.00 Patch 001

The versions and types of operating systems count too..
Windows Server 2003 R2 Enterprise Edition

The versions of the web servers count as well.
APACHE/TOMCAT 5.5.25

Version of JDK and JRE that the Mid-Tier is using. What are the browsers that 
the clients typically connect with.
JRE,JDK 1.5._12, Internet Explorer 6

What web servelet are you running?
where can i find this info ?

It would be nice to see all of this before anyone could suggest anything. This 
has been discussed here several times before, and you must realize that most 
people out here on the list are busy with their projects, but still make time 
to answer and help the members of the list so it would be nice if you could 
take some time as well when you need help to provide that little bit of 
information upfront so we get a broader idea of the kind of problem you are 
facing. It doesn't help too much if you tell us you have a problem with your 
car that runs only a top speed of 80 mph if we do not know what car you are 
talking about..

Thanks for your reply with adequate example of car. Makes if more clear.

Without all that I could just attempt one shot in the dark.. Have you cared to 
adjust your Java Heap Size? where should i look for this information. What 
should be the ideal heap size ?

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe DeSouza
Sent: Tuesday, June 30, 2009 10:15 AM
To: [email protected]
Subject: Re: Mid Tier running very slow

**
Raj,

Before anyone can even suggest anything there could be various factors that 
might be impacting your performance, so if you outline those, they might be 
very useful for people who have had similar experiences in the past to help you.

For eg it would be nice if you could tell us what version of the ARS Server you 
are running and what version of the mid tier you are running down to the very 
last patch installed.

The versions and types of operating systems count too..

The versions of the web servers count as well.

Version of JDK and JRE that the Mid-Tier is using. What are the browsers that 
the clients typically connect with.

What web servelet are you running?

It would be nice to see all of this before anyone could suggest anything. This 
has been discussed here several times before, and you must realize that most 
people out here on the list are busy with their projects, but still make time 
to answer and help the members of the list so it would be nice if you could 
take some time as well when you need help to provide that little bit of 
information upfront so we get a broader idea of the kind of problem you are 
facing. It doesn't help too much if you tell us you have a problem with your 
car that runs only a top speed of 80 mph if we do not know what car you are 
talking about..

Without all that I could just attempt one shot in the dark.. Have you cared to 
adjust your Java Heap Size?

Cheers

Joe

________________________________
From: Raj <[email protected]>
To: [email protected]
Sent: Tuesday, June 30, 2009 11:47:21 AM
Subject: Mid Tier running very slow

Hello all,
We have our mid tier on a virtual server. Last week, it was working fine and 
fast. But all of a sudden this week, it has become pretty slow. when i type in 
the url, then the mid tier login page loads but once i enter usename and 
password , it says loading userdata.js at the bottom of the page  but the page 
never loads .

Where should i look what is wrong with Mid Tier ? Although I did install mid 
tier on main test system as well, and it works fast and everthing seems fine. I 
looked in the mid tier logs by going into the webserver system , at the end of 
the log file it says Reaping Cache Groups.

Please advice what should i do to make it work faster.

regards,
Raj

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