Hi Raj

Take a look at the Tomcat stdoutxxxxxxx.log.  I've seen this before when
Tomcat runs out of memory.  If this is the case you'll have out of memory
errors in the log.  The fix is to increase the size of the Java memory pool
that Tomcat uses.

Run tomcat5w.exe in your tomcat install/bin directory and set the memory
sizes to use on the Java tab.  Don't pick a ridiculously high number - the
max is a proportion of the free memory on the VM, and if you set it too high
it won't run.  Assuming you haven't set it before, try a min of 512 and a
max of 1024 to start with, or perhaps a max of 1536.

HTH

David Sanders
Remedy Solution Architect
Enterprise Service Suite @ Work
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email [email protected]
 
web http://www.westoverconsulting.co.uk
 
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Raj
Sent: Tuesday, June 30, 2009 4:47 PM
To: [email protected]
Subject: Mid Tier running very slow

Hello all,
We have our mid tier on a virtual server. Last week, it was working
fine and fast. But all of a sudden this week, it has become pretty
slow.
when i type in the url, then the mid tier login page loads but once i
enter usename and password , it says loading userdata.js at the bottom
of the page  but the page never loads .

Where should i look what is wrong with Mid Tier ? Although I did
install mid tier on main test system as well, and it works fast and
everthing seems fine.
I looked in the mid tier logs by going into the webserver system , at
the end of the log file it says Reaping Cache Groups.

Please advice what should i do to make it work faster.

regards,
Raj

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