That's interesting, because that's not in my config file, yet when the server 
starts up, I can see that it does indeed spawn 20 threads to preload the cache. 
 Maybe I'll have to try adding those lines and see if anything changes...

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Guillaume Rheault
Sent: Friday, April 24, 2009 9:32 AM
To: [email protected]
Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start

**

This configuration is indeed stored in the ar.cfg (ar.conf) file.
I have these three parameters:

Preload-At-Init-Only: T
Num-Preload-Schema-Segments: 150
Num-Preload-Threads: 10

I set these parameters in the ar system admin console, but you could just edit 
the ar.conf file. Maybe there is a bug in UNIX/Linus servers where these 
parameters are not set successfully from the user tool. Our app servers are 
windows although the oracle database is remote in a solaris server.

-Guillaume

-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Tony 
Worthington
Sent: Fri 04/24/09 10:12 AM
To: [email protected]
Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start

Interesting.  I don't see anything related to preload as Lyle mentioned.

Does anyone know where that configuration is stored?  DB?


  Tony Worthington
  Sr. Technical Analyst
  Kohl's Department Stores
  N56 W17000 Ridgewood Drive
  Menomonee Falls, WI 53051
  262.703.7763 (phone)
  [email protected]
  www.kohls.com




From:
Manish SINGLA <[email protected]>
To:
[email protected]
Date:
04/24/2009 12:22 AM
Subject:
Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start
Sent by:
"Action Request System discussion list(ARSList)" <[email protected]>



**
Hello Tony,

Please find following ar.conf

Regards
Manish

euxa91{rem_live}# cat ar.conf
Currency-Ratio-Client-Refresh-Interval: 60
Email-Import-Form-By-Default: T
Plugin-Path: /remedy/software/ARSystem/objectstore/bin
Plugin: /remedy/software/ARSystem/objectstore/bin/libossync.sl
RE-Log-File-Location: /remedy/software/ARSystem/reconcile/Logs
Plugin-Path: /remedy/software/ARSystem/sla/bin
Plugin: /remedy/software/ARSystem/sla/bin/libomfobjiefilapi.sl
Plugin-Path: /remedy/software/ARSystem/sla/bin
Plugin: /remedy/software/ARSystem/sla/bin/libarfslasetup.sl
Plugin-Path: /remedy/software/ARSystem/sla/bin
Plugin: /remedy/software/ARSystem/sla/bin/libomfobjiefilapi.sl
Plugin-Path: /remedy/software/ARSystem/sla/bin
Plugin: /remedy/software/ARSystem/sla/bin/libarfslasetup.sl
Submitter-Mode: 1
Allow-Guest-Users: F
Use-Password-File: F
Default-Web-Path: http://euxa91.sgp.st.com:8080/arsys
ARDBC-LDAP-Cert-DB:
ARDBC-LDAP-Cert-Name:
ARDBC-LDAP-User-DN:
uid=remedy_sync,ou=admin_account,ou=services,dc=st,dc=com
ARDBC-LDAP-Hostname: ldap-read.sgp.st.com
ARDBC-LDAP-Key-DB:
ARDBC-LDAP-Key-Password:
ARDBC-LDAP-Port: 389
ARDBC-LDAP-UsingSSL: F
AREA-LDAP-Bind-User:
uid=remedy_sync,ou=admin_account,ou=services,dc=st,dc=com
AREA-LDAP-Port: 389
AREA-LDAP-Hostname: ldap-read.sgp.st.com
AREA-LDAP-Use-Groups: 0
AREA-LDAP-User-Base: dc=st,dc=com
AREA-LDAP-User-Filter: uid=$\USER$
AREA-LDAP-UseSSL: F
ARDBC-LDAP-Password:
FVF9p060fxoyV1gIaCpbvMD6FdxpUSCaUot2W8ohKowwqH/fOCuqlWiaJCZf67V0zvKTYa0tSot45LbPJLklgJK2urkoJNEqKwrl96HhaA6y8H/7bt1Wvg==
AREA-LDAP-Bind-Password:
cXnDTOFAqC5sd3tLkRQkiCQALYOGUiF2hVJrQT3SYTRWcFly+lSllXr3sR7kUt839+/wCZfFuvoJA+dGCsP6NKnr4upQ2P4tY3X+F4FO7TFlZN3je7rUsg==
Db-Max-Attach-Size: 10000000
Server-Plugin-Default-Timeout: 300
Crossref-Blank-Password: T
Per-Thread-Logging: F
Record-Server-Events: 12;
DSO-Timeout-Normal: 3600
Set-Process-Timeout: 60
Save-Login: 2
Internal-User-Instance-Timeout: 7200
License-Timeout: 1
Distrib-Log-File: /remedy/software/ARSystem/db/report2211.log
Filter-Max-Total: 10000
Application-Enable: T
Oracle-Cursor-Sharing: SIMILAR
Cache-Mode: 1
Server-Name: euxa91
Server-directory: /remedy/software/ARSystem/db
Register-With-Portmapper: T
Multiple-ARSystem-Servers: T
Db-name: ARSystem
Db-user: ARAdmin
Alternate-Approval-Reg: T
Dbhome-directory: /ora_hdlive/software
Oracle-Two-Task: hdlive
Db-Character-Set: UTF-8
Plugin: /remedy/software/ARSystem/bin/reportplugin.sl
Plugin: /remedy/software/ARSystem/bin/ardbcldap.sl
Plugin: /remedy/software/ARSystem/bin/arealdap.sl
Plugin: /remedy/software/ARSystem/bin/ardbcconf.sl
External-Authentication-RPC-Socket: 390695
Plugin: /remedy/software/ARSystem/bin/libwebservice.sl
ARF-Java-Class-Path:
/remedy/software/ARSystem/bin/arapi63.jar:/remedy/software/ARSystem/bin/axis.jar:/remedy/software/ARSystem/bin/log4j-1.2.8.jar:/remedy/software/ARSystem/bin/websvc63.jar:/remedy/software/ARSystem/bin/wsdl4j.jar:/remedy/software/ARSystem/bin/xercesImpl.jar:/remedy/software/ARSystem/bin/xmlParserAPIs.jar:/remedy/software/ARSystem/bin/commons-logging.jar:/remedy/software/ARSystem/bin/commons-discovery.jar:/remedy/software/ARSystem/bin/jaxrpc.jar:/remedy/software/ARSystem/bin/saaj.jar
Allow-Unqual-Queries: F
Debug-GroupId: 483
Delay-Recache-Time: 5
Private-RPC-Socket:  390620   2  10
Private-RPC-Socket:  390621   2  10
Private-RPC-Socket:  390622   2   2
Private-RPC-Socket:  390635   2  15
Server-Stats-Rec-Interval: 7200
Escalation-Log-File: /remedy/software/ARSystem/db/aresc1.log
Filter-Log-File: /remedy/software/ARSystem/db/arfilter19.log
SQL-Log-File: /remedy/software/ARSystem/db/arsql_001.log
API-Log-File: /remedy/software/ARSystem/db/arapi_001.log
Debug-mode: 0
Server-Stats-Rec-Mode: 0
Disable-Escalations: T
Admin-Only-Mode: F
Homepage-Form: Home Page
euxa91{rem_live}#

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