That's interesting, because that's not in my config file, yet when the server starts up, I can see that it does indeed spawn 20 threads to preload the cache. Maybe I'll have to try adding those lines and see if anything changes...
Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillaume Rheault Sent: Friday, April 24, 2009 9:32 AM To: [email protected] Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start ** This configuration is indeed stored in the ar.cfg (ar.conf) file. I have these three parameters: Preload-At-Init-Only: T Num-Preload-Schema-Segments: 150 Num-Preload-Threads: 10 I set these parameters in the ar system admin console, but you could just edit the ar.conf file. Maybe there is a bug in UNIX/Linus servers where these parameters are not set successfully from the user tool. Our app servers are windows although the oracle database is remote in a solaris server. -Guillaume -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Tony Worthington Sent: Fri 04/24/09 10:12 AM To: [email protected] Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start Interesting. I don't see anything related to preload as Lyle mentioned. Does anyone know where that configuration is stored? DB? Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.7763 (phone) [email protected] www.kohls.com From: Manish SINGLA <[email protected]> To: [email protected] Date: 04/24/2009 12:22 AM Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ** Hello Tony, Please find following ar.conf Regards Manish euxa91{rem_live}# cat ar.conf Currency-Ratio-Client-Refresh-Interval: 60 Email-Import-Form-By-Default: T Plugin-Path: /remedy/software/ARSystem/objectstore/bin Plugin: /remedy/software/ARSystem/objectstore/bin/libossync.sl RE-Log-File-Location: /remedy/software/ARSystem/reconcile/Logs Plugin-Path: /remedy/software/ARSystem/sla/bin Plugin: /remedy/software/ARSystem/sla/bin/libomfobjiefilapi.sl Plugin-Path: /remedy/software/ARSystem/sla/bin Plugin: /remedy/software/ARSystem/sla/bin/libarfslasetup.sl Plugin-Path: /remedy/software/ARSystem/sla/bin Plugin: /remedy/software/ARSystem/sla/bin/libomfobjiefilapi.sl Plugin-Path: /remedy/software/ARSystem/sla/bin Plugin: /remedy/software/ARSystem/sla/bin/libarfslasetup.sl Submitter-Mode: 1 Allow-Guest-Users: F Use-Password-File: F Default-Web-Path: http://euxa91.sgp.st.com:8080/arsys ARDBC-LDAP-Cert-DB: ARDBC-LDAP-Cert-Name: ARDBC-LDAP-User-DN: uid=remedy_sync,ou=admin_account,ou=services,dc=st,dc=com ARDBC-LDAP-Hostname: ldap-read.sgp.st.com ARDBC-LDAP-Key-DB: ARDBC-LDAP-Key-Password: ARDBC-LDAP-Port: 389 ARDBC-LDAP-UsingSSL: F AREA-LDAP-Bind-User: uid=remedy_sync,ou=admin_account,ou=services,dc=st,dc=com AREA-LDAP-Port: 389 AREA-LDAP-Hostname: ldap-read.sgp.st.com AREA-LDAP-Use-Groups: 0 AREA-LDAP-User-Base: dc=st,dc=com AREA-LDAP-User-Filter: uid=$\USER$ AREA-LDAP-UseSSL: F ARDBC-LDAP-Password: FVF9p060fxoyV1gIaCpbvMD6FdxpUSCaUot2W8ohKowwqH/fOCuqlWiaJCZf67V0zvKTYa0tSot45LbPJLklgJK2urkoJNEqKwrl96HhaA6y8H/7bt1Wvg== AREA-LDAP-Bind-Password: cXnDTOFAqC5sd3tLkRQkiCQALYOGUiF2hVJrQT3SYTRWcFly+lSllXr3sR7kUt839+/wCZfFuvoJA+dGCsP6NKnr4upQ2P4tY3X+F4FO7TFlZN3je7rUsg== Db-Max-Attach-Size: 10000000 Server-Plugin-Default-Timeout: 300 Crossref-Blank-Password: T Per-Thread-Logging: F Record-Server-Events: 12; DSO-Timeout-Normal: 3600 Set-Process-Timeout: 60 Save-Login: 2 Internal-User-Instance-Timeout: 7200 License-Timeout: 1 Distrib-Log-File: /remedy/software/ARSystem/db/report2211.log Filter-Max-Total: 10000 Application-Enable: T Oracle-Cursor-Sharing: SIMILAR Cache-Mode: 1 Server-Name: euxa91 Server-directory: /remedy/software/ARSystem/db Register-With-Portmapper: T Multiple-ARSystem-Servers: T Db-name: ARSystem Db-user: ARAdmin Alternate-Approval-Reg: T Dbhome-directory: /ora_hdlive/software Oracle-Two-Task: hdlive Db-Character-Set: UTF-8 Plugin: /remedy/software/ARSystem/bin/reportplugin.sl Plugin: /remedy/software/ARSystem/bin/ardbcldap.sl Plugin: /remedy/software/ARSystem/bin/arealdap.sl Plugin: /remedy/software/ARSystem/bin/ardbcconf.sl External-Authentication-RPC-Socket: 390695 Plugin: /remedy/software/ARSystem/bin/libwebservice.sl ARF-Java-Class-Path: /remedy/software/ARSystem/bin/arapi63.jar:/remedy/software/ARSystem/bin/axis.jar:/remedy/software/ARSystem/bin/log4j-1.2.8.jar:/remedy/software/ARSystem/bin/websvc63.jar:/remedy/software/ARSystem/bin/wsdl4j.jar:/remedy/software/ARSystem/bin/xercesImpl.jar:/remedy/software/ARSystem/bin/xmlParserAPIs.jar:/remedy/software/ARSystem/bin/commons-logging.jar:/remedy/software/ARSystem/bin/commons-discovery.jar:/remedy/software/ARSystem/bin/jaxrpc.jar:/remedy/software/ARSystem/bin/saaj.jar Allow-Unqual-Queries: F Debug-GroupId: 483 Delay-Recache-Time: 5 Private-RPC-Socket: 390620 2 10 Private-RPC-Socket: 390621 2 10 Private-RPC-Socket: 390622 2 2 Private-RPC-Socket: 390635 2 15 Server-Stats-Rec-Interval: 7200 Escalation-Log-File: /remedy/software/ARSystem/db/aresc1.log Filter-Log-File: /remedy/software/ARSystem/db/arfilter19.log SQL-Log-File: /remedy/software/ARSystem/db/arsql_001.log API-Log-File: /remedy/software/ARSystem/db/arapi_001.log Debug-mode: 0 Server-Stats-Rec-Mode: 0 Disable-Escalations: T Admin-Only-Mode: F Homepage-Form: Home Page euxa91{rem_live}# From: Action Request System discussion list(ARSList) [ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. 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