BMC -- last time I checked:: Recommended that the Switch connections should be the same.. I.E ARS on same Switch as the DB server. Traversing Subnets, and Vlans is a Drag on performance.
Do some TNSPings and see what responses are you getting .. I believe you can add a packet length.. like -l 5000 5000 Bite Packet in a pin On Thu, Apr 23, 2009 at 9:58 AM, Lammey, Peter A. <[email protected]>wrote: > Is the database an Oracle 10gR2 database? > > We found out after our upgrade to AR System 7.01 and upgrade to ITSM 7.02 > applications that the Remedy application startup went up from a couple > minutes to at least 9-10 minutes. > > Never discovered a good solution for it. > > Thanks > Peter Lammey > ESPN IT Client Architecture and Automation > 860-766-4761 > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of LJ Longwing > Sent: Thursday, April 23, 2009 9:56 AM > To: [email protected] > Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > Standard TSing for this would be: > > Is all of your hardware set at 100MB/Full (or gb if you have that capacity) > Turn on DB logging (at the DB and arsystem level) during start, see where > the delay is happening What type of DB is it? MS SQL, Oracle, Sybase, etc? > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Manish SINGLA > Sent: Thursday, April 23, 2009 7:51 AM > To: [email protected] > Subject: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > Hello List, > > We are facing a issue like arsystem processes takes 20 mins to restart. > > Just last week we have migrated to new architecture, earlier we had > Mid-tier/ARS and DB on same HPUX machine. > Which usually takes 1.5 mins to start all Remedy processes. > > But now we have a separate machine for DB out side ARS machine but local to > network(in same datacenter). > Now it takes 20 mins to start. > > When we start first four processes starts at a glance as follows: > root 14001 13998 0 Apr 22 ? 0:00 > /remedy/software/ARSystem/reconcile/bin/arrecond -s euxa91 -i / > root 14003 13998 0 Apr 22 ? 0:01 > /remedy/software/ARSystem/bin/arservapd -s euxa91 -i /remedy/so > root 14004 13998 16 Apr 22 ? 609:05 > /remedy/software/ARSystem/bin/arserverd -s euxa91 -i /remedy/so > root 13998 1 0 Apr 22 ? 0:00 > /remedy/software/ARSystem/bin/armonitor -s euxa91 -c /etc/arsys > > But rest of the following takes 20 mins to start with. > > root 18921 13998 0 Apr 22 ? 1:09 > /remedy/software/ARSystem/bin/arplugin -s euxa91 -i /remedy/sof > root 18919 13998 0 Apr 22 ? 0:00 > /remedy/software/ARSystem/bin/arsvcdsp -s euxa91 -d /remedy/sof > root 18920 13998 0 Apr 22 ? 1:35 > /remedy/software/ARSystem/bin/arservdsd -s euxa91 -i /remedy/so > root 18909 14004 0 Apr 22 ? 0:01 > /remedy/software/ARSystem/bin/arforkd -s euxa91 -l /remedy/soft > root 18012 1 0 10:39:01 ? 0:00 sh -c > /remedy/software/ARSystem/sla/bin/brsvcbrie > root 18013 18012 23 10:39:01 ? 29:32 > /remedy/software/ARSystem/sla/bin/brsvcbrie > > > ARSystem is quite trivial and frequent at server level, hence we can't > afford this much of delay which leads to outage. > > Please advice ASAP. Will be very grateful to you. > > Regards > Manish > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] <sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] <sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > Please consider the environment before printing this e-mail. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
