So was that just a rm of the other languages after install.. Have not seen the new *nix install, does it give you the option to NOT install?
On Thu, Apr 23, 2009 at 12:06 PM, Lyle Taylor <[email protected]> wrote: > ** > > We’ve got 7.5 with Atrim, Incident and Problem installed with ALL language > packs with a remote Oracle database and the AR Server running on SUSE Linux > 10 , and our last restart took 2.5 minutes. It’s even faster without the > extra language packs. That’s a definite improvement over what we were > seeing before on 7.1 with ONE language pack installed (6-7 minutes in this > environment). > > > > Lyle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Tony Worthington > *Sent:* Thursday, April 23, 2009 9:19 AM > > *To:* [email protected] > *Subject:* Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > > > Speaking of which ... has anyone with a remote Oracle database had a chance > to see if they can get their startup times back down to 1-2 minutes using > the preload cache/threads with ITSM7? > > > * Tony Worthington* > Sr. Technical Analyst > Kohl's Department Stores > N56 W17000 Ridgewood Drive > Menomonee Falls, WI 53051 > 262.703.7763 (phone) > [email protected] > www.kohls.com > > > From: > > Guillaume Rheault <[email protected]> > > To: > > [email protected] > > Date: > > 04/23/2009 09:44 AM > > Subject: > > Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > Sent by: > > "Action Request System discussion list(ARSList)" <[email protected]> > > > ------------------------------ > > > > > ** > > If you are using ARS 7.5, you got to take advantage of the new "Preload > Tables Configuration". > This feature you can find it documented in the config guide. > Open AR System Administration: Server Information, then click on the > Advanced tab. > > -Guillaume > > -----Original Message----- > From: Action Request System discussion list(ARSList) on behalf of patrick > zandi > Sent: Thu 04/23/09 10:09 AM > To: [email protected] > Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > BMC -- last time I checked:: Recommended that the Switch connections should > be the same.. > I.E ARS on same Switch as the DB server. > Traversing Subnets, and Vlans is a Drag on performance. > > Do some TNSPings and see what responses are you getting .. > I believe you can add a packet length.. like -l 5000 > 5000 Bite Packet in a ping.. This might help check response too. > > have fun. > > On Thu, Apr 23, 2009 at 9:58 AM, Lammey, Peter A. > <[email protected]>wrote: > > > Is the database an Oracle 10gR2 database? > > > > We found out after our upgrade to AR System 7.01 and upgrade to ITSM 7.02 > > applications that the Remedy application startup went up from a couple > > minutes to at least 9-10 minutes. > > > > Never discovered a good solution for it. > > > > Thanks > > Peter Lammey > > ESPN IT Client Architecture and Automation > > 860-766-4761 > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > > [email protected]] On Behalf Of LJ Longwing > > Sent: Thursday, April 23, 2009 9:56 AM > > To: [email protected] > > Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > > > Standard TSing for this would be: > > > > Is all of your hardware set at 100MB/Full (or gb if you have that > capacity) > > Turn on DB logging (at the DB and arsystem level) during start, see where > > the delay is happening What type of DB is it? MS SQL, Oracle, Sybase, > etc? > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > > [email protected]] On Behalf Of Manish SINGLA > > Sent: Thursday, April 23, 2009 7:51 AM > > To: [email protected] > > Subject: CRITICAL:URGENT: ARSystem is taking 20 mins to start > > > > Hello List, > > > > We are facing a issue like arsystem processes takes 20 mins to restart. > > > > Just last week we have migrated to new architecture, earlier we had > > Mid-tier/ARS and DB on same HPUX machine. > > Which usually takes 1.5 mins to start all Remedy processes. > > > > But now we have a separate machine for DB out side ARS machine but local > to > > network(in same datacenter). > > Now it takes 20 mins to start. > > > > When we start first four processes starts at a glance as follows: > > root 14001 13998 0 Apr 22 ? 0:00 > > /remedy/software/ARSystem/reconcile/bin/arrecond -s euxa91 -i / > > root 14003 13998 0 Apr 22 ? 0:01 > > /remedy/software/ARSystem/bin/arservapd -s euxa91 -i /remedy/so > > root 14004 13998 16 Apr 22 ? 609:05 > > /remedy/software/ARSystem/bin/arserverd -s euxa91 -i /remedy/so > > root 13998 1 0 Apr 22 ? 0:00 > > /remedy/software/ARSystem/bin/armonitor -s euxa91 -c /etc/arsys > > > > But rest of the following takes 20 mins to start with. > > > > root 18921 13998 0 Apr 22 ? 1:09 > > /remedy/software/ARSystem/bin/arplugin -s euxa91 -i /remedy/sof > > root 18919 13998 0 Apr 22 ? 0:00 > > /remedy/software/ARSystem/bin/arsvcdsp -s euxa91 -d /remedy/sof > > root 18920 13998 0 Apr 22 ? 1:35 > > /remedy/software/ARSystem/bin/arservdsd -s euxa91 -i /remedy/so > > root 18909 14004 0 Apr 22 ? 0:01 > > /remedy/software/ARSystem/bin/arforkd -s euxa91 -l /remedy/soft > > root 18012 1 0 10:39:01 ? 0:00 sh -c > > /remedy/software/ARSystem/sla/bin/brsvcbrie > > root 18013 18012 23 10:39:01 ? 29:32 > > /remedy/software/ARSystem/sla/bin/brsvcbrie > > > > > > ARSystem is quite trivial and frequent at server level, hence we can't > > afford this much of delay which leads to outage. > > > > Please advice ASAP. Will be very grateful to you. > > > > Regards > > Manish > > > > > > > ____________________________________________________________________________ > > ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > > Sponsor:[email protected] <sponsor%[email protected]> < > sponsor%[email protected] > <sponsor%[email protected]>>ARSlist: > "Where the Answers Are" > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > > Sponsor:[email protected] <sponsor%[email protected]> < > sponsor%[email protected] > <sponsor%[email protected]>>ARSlist: > "Where the Answers Are" > > > > Please consider the environment before printing this e-mail. > > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum > > Sponsor:[email protected]<sponsor%[email protected]> > <sponsor%[email protected] > <sponsor%[email protected]>>ARSlist: > "Where the Answers Are" > > > > > > -- > Patrick Zandi > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > ------------------------------ > > CONFIDENTIALITY NOTICE: > This is a transmission from Kohl's Department Stores, Inc. > and may contain information which is confidential and proprietary. > If you are not the addressee, any disclosure, copying or distribution or > use of the contents of this message is expressly prohibited. > If you have received this transmission in error, please destroy it and > notify us immediately at 262-703-7000. > > CAUTION: > Internet and e-mail communications are Kohl's property and Kohl's reserves > the right to retrieve and read any message created, sent and received. > Kohl's reserves the right to monitor messages by authorized Kohl's > Associates at any time > without any further consent. > > > > NOTICE: This email message is for the sole use of the intended recipient(s) > and may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy all > copies of the original message. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

