So was that just a rm of the other languages after install..
Have not seen the new *nix install, does it give you the option to NOT
install?

On Thu, Apr 23, 2009 at 12:06 PM, Lyle Taylor <[email protected]> wrote:

> **
>
> We’ve got 7.5 with Atrim, Incident and Problem installed with ALL language
> packs with a remote Oracle database and the AR Server running on SUSE Linux
> 10 , and our last restart took 2.5 minutes.  It’s even faster without the
> extra language packs.  That’s a definite improvement over what we were
> seeing before on 7.1 with ONE language pack installed (6-7 minutes in this
> environment).
>
>
>
> Lyle
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Tony Worthington
> *Sent:* Thursday, April 23, 2009 9:19 AM
>
> *To:* [email protected]
> *Subject:* Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start
>
>
>
> Speaking of which ... has anyone with a remote Oracle database had a chance
> to see if they can get their startup times back down to 1-2 minutes using
> the preload cache/threads with ITSM7?
>
>
> * Tony Worthington*
>  Sr. Technical Analyst
>  Kohl's Department Stores
>  N56 W17000 Ridgewood Drive
>  Menomonee Falls, WI 53051
>  262.703.7763 (phone)
>  [email protected]
>  www.kohls.com
>
>
>   From:
>
> Guillaume Rheault <[email protected]>
>
> To:
>
> [email protected]
>
> Date:
>
> 04/23/2009 09:44 AM
>
> Subject:
>
> Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start
>
> Sent by:
>
> "Action Request System discussion list(ARSList)" <[email protected]>
>
>
>  ------------------------------
>
>
>
>
> **
>
> If you are using ARS 7.5, you got to take advantage of the new "Preload
> Tables Configuration".
> This feature you can find it documented in the config guide.
> Open AR System Administration: Server Information, then click on the
> Advanced tab.
>
> -Guillaume
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) on behalf of patrick
> zandi
> Sent: Thu 04/23/09 10:09 AM
> To: [email protected]
> Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start
>
> BMC -- last time I checked:: Recommended that the Switch connections should
> be the same..
> I.E  ARS on same Switch as the DB server.
> Traversing Subnets, and Vlans is a Drag on performance.
>
> Do some TNSPings and see what responses are you getting ..
> I believe you can add a packet length..  like   -l 5000
> 5000 Bite Packet in a ping..   This might help check response too.
>
> have fun.
>
> On Thu, Apr 23, 2009 at 9:58 AM, Lammey, Peter A.
> <[email protected]>wrote:
>
> > Is the database an Oracle 10gR2 database?
> >
> > We found out after our upgrade to AR System 7.01 and upgrade to ITSM 7.02
> > applications that the Remedy application startup went up from a couple
> > minutes to at least 9-10 minutes.
> >
> > Never discovered a good solution for it.
> >
> > Thanks
> > Peter Lammey
> > ESPN IT Client Architecture and Automation
> > 860-766-4761
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList) [mailto:
> > [email protected]] On Behalf Of LJ Longwing
> > Sent: Thursday, April 23, 2009 9:56 AM
> > To: [email protected]
> >  Subject: Re: CRITICAL:URGENT: ARSystem is taking 20 mins to start
> >
> > Standard TSing for this would be:
> >
> > Is all of your hardware set at 100MB/Full (or gb if you have that
> capacity)
> > Turn on DB logging (at the DB and arsystem level) during start, see where
> > the delay is happening What type of DB is it?  MS SQL, Oracle, Sybase,
> etc?
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList) [mailto:
> > [email protected]] On Behalf Of Manish SINGLA
> > Sent: Thursday, April 23, 2009 7:51 AM
> > To: [email protected]
> > Subject: CRITICAL:URGENT: ARSystem is taking 20 mins to start
> >
> > Hello List,
> >
> > We are facing a issue like arsystem processes takes 20 mins to restart.
> >
> > Just last week we have migrated to new architecture, earlier we had
> > Mid-tier/ARS and DB on same HPUX machine.
> > Which usually takes 1.5 mins to start all Remedy processes.
> >
> > But now we have a separate machine for DB out side ARS machine but local
> to
> > network(in same datacenter).
> > Now it takes 20 mins to start.
> >
> > When we start first four processes starts at a glance as follows:
> > root 14001 13998  0  Apr 22  ?         0:00
> > /remedy/software/ARSystem/reconcile/bin/arrecond -s euxa91 -i /
> > root 14003 13998  0  Apr 22  ?         0:01
> > /remedy/software/ARSystem/bin/arservapd -s euxa91 -i /remedy/so
> > root 14004 13998 16  Apr 22  ?        609:05
> > /remedy/software/ARSystem/bin/arserverd -s euxa91 -i /remedy/so
> > root 13998     1  0  Apr 22  ?         0:00
> > /remedy/software/ARSystem/bin/armonitor -s euxa91 -c /etc/arsys
> >
> > But rest of the following takes 20 mins to start with.
> >
> > root 18921 13998  0  Apr 22  ?         1:09
> > /remedy/software/ARSystem/bin/arplugin -s euxa91 -i /remedy/sof
> > root 18919 13998  0  Apr 22  ?         0:00
> > /remedy/software/ARSystem/bin/arsvcdsp -s euxa91 -d /remedy/sof
> > root 18920 13998  0  Apr 22  ?         1:35
> > /remedy/software/ARSystem/bin/arservdsd -s euxa91 -i /remedy/so
> > root 18909 14004  0  Apr 22  ?         0:01
> > /remedy/software/ARSystem/bin/arforkd -s euxa91 -l /remedy/soft
> > root 18012     1  0 10:39:01 ?         0:00 sh -c
> > /remedy/software/ARSystem/sla/bin/brsvcbrie
> > root 18013 18012 23 10:39:01 ?        29:32
> > /remedy/software/ARSystem/sla/bin/brsvcbrie
> >
> >
> > ARSystem is quite trivial and frequent at server level, hence we can't
> > afford this much of delay which leads to outage.
> >
> > Please advice ASAP. Will be very grateful to you.
> >
> > Regards
> > Manish
> >
> >
> >
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>
> --
> Patrick Zandi
>
>
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-- 
Patrick Zandi

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