The .dll files are Windows files, so it shouldn't matter where they are
since you are using linux.

The .jar file is the most likely cuplrit. Make sure you have it back in the
right place and do a full system reboot. Unix can (and will) keep a file
open when it's moved (or even deleted!) A full reboot will ensure that the
right version of everything gets opened from the right place.

If that doesn't do it, you might start thinking about re-installing the
mid-tier. In the past, I personally have found it easier to re-install and
re-configure than to diagnose and fix the midtier, but your mileage may
vary.

Juan Ingles



On Mon, Mar 16, 2009 at 3:21 PM, Sean Harrodine <[email protected]>wrote:

> ** Hi there and thanks for the reply
>
> not to my knowledge.
>
> to my knowledge, there were no *.dll files in /usr/ar/mid-tier/WEB-INF/lib
> so i just copied over cmdbapi21.dll, cmdbjni21.dll and cmdbapi21.jar
>
> it didnt fix my issue so i ...
>
> 1 - renamed the files
> 2 - ran the catalina.sh stop and start
> 3 - ran apachectl stop and start
>
> .....and now it wont work at all !
>
>
>
>  ------------------------------
> *From:* LJ Longwing <[email protected]>
> *To:* [email protected]
> *Sent:* Monday, 16 March, 2009 22:07:35
> *Subject:* Re: Mid-tier 7.1 issue...i've broken it whilst fixing it ! :o(
>
> ** The UnsatisfiedLinkError usually means that there is a DLL/so missing
> that it's needing...any chance you moved something out on accident?
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Sean Harrodine
> *Sent:* Monday, March 16, 2009 4:02 PM
> *To:* [email protected]
> *Subject:* Mid-tier 7.1 issue...i've broken it whilst fixing it ! :o(
>
> ** Hi everyone,
>
> Whilst trying to fix a problem whereby CI Relational Viewer was not showing
> the graphical representation (by moving 2 cmdb*.dll + 1 cmdb*.jar files into
> the WEB-INF/lib directory on my suse linux server), and then stop / starting
> the application, i now have a completely dead mid-tier connection ! :o(((
>
> Its been working all day until now that is, as not i receive the followign
> when trying to log in...........
>
>  HTTP Status 500 -
> ------------------------------
>
> *type* Exception report
>
> *message* **
>
> *description* *The server encountered an internal error () that prevented
> it from fulfilling this request.*
>
> *exception*
>
> javax.servlet.ServletException: Servlet execution threw an exception
>
>  *root cause*
>
> java.lang.UnsatisfiedLinkError: ARInitialization
>       com.bmc.arsys.api.Proxy.ARInitialization(Native Method)
>       com.bmc.arsys.api.Proxy.<init>(Unknown Source)
>       com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source)
>       com..bmc.arsys.api.ProxyJRpc.<init>(Unknown Source)
>       com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source)
>       com.bmc.arsys.api.ProxyPool..get(Unknown Source)
>       com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)
>       com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source)
>       com.bmc.arsys.api.ARServerUser.login(Unknown Source)
>       com.remedy..arsys.session.LoginServlet.authenticate(Unknown Source)
>       com.remedy.arsys.session.LoginServlet.doLogin(Unknown Source)
>       com.remedy.arsys.session.LoginServlet.doThePost(Unknown Source)
>       com.remedy.arsys.session.LoginServlet.doRequest(Unknown Source)
>       com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)
>       com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)
>       javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
>       javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
>
>  *note* *The full stack trace of the root cause is available in the Apache
> Tomcat/5.5.25 logs.*
> ------------------------------
> Apache Tomcat/5.5.25
>
>
>
> The end of the catalina logfile shows the following...........
>
>
>
> # tail -30 catalina.2009-03-16.log
>
> Mar 16, 2009 9:22:32 PM org.apache.jk.common.ChannelSocket init
> INFO: JK: ajp13 listening on /0.0.0.0:8029
> Mar 16, 2009 9:22:33 PM org.apache.jk.server.JkMain start
> INFO: Jk running ID=0 time=0/86  config=null
> Mar 16, 2009 9:22:33 PM org.apache.catalina.storeconfig.StoreLoader load
> INFO: Find registry server-registry.xml at classpath resource
> Mar 16, 2009 9:22:33 PM org.apache.catalina.startup.Catalina start
> INFO: Server startup in 3024 ms
> Mar 16, 2009 9:42:04 PM org.apache.catalina.core.StandardService stop
> INFO: Stopping service Catalina
> Mar 16, 2009 9:42:05 PM org.apache.catalina.core.AprLifecycleListener
> lifecycleEvent
> INFO: Failed shutdown of Apache Portable Runtime
> Mar 16, 2009 9:43:07 PM org.apache.catalina.core.AprLifecycleListener
> lifecycleEvent
> INFO: The Apache Tomcat Native library which allows optimal performance in
> production environments was not found on the java.library.path:
> /opt/java5/jre1.5.0_17/lib/i386/client:/opt/java5/jre1.5.0_17/lib/i386:/opt/java5/jre1.5.0_17/../lib/i386:/opt/CA/SharedComponents/lib
> Mar 16, 2009 9:43:07 PM org.apache.catalina.startup.Catalina load
> INFO: Initialization processed in 989 ms
> Mar 16, 2009 9:43:07 PM org.apache.catalina.core...StandardService start
> INFO: Starting service Catalina
> Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardEngine start
> INFO: Starting Servlet Engine: Apache Tomcat/5.5.25
> Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardHost start
> INFO: XML validation disabled
> Mar 16, 2009 9:43:10 PM org.apache.jk.common.ChannelSocket init
> INFO: JK: ajp13 listening on /0.0.0.0:8029
> Mar 16, 2009 9:43:10 PM org.apache.jk.server..JkMain start
> INFO: Jk running ID=0 time=0/73  config=null
> Mar 16, 2009 9:43:10 PM org.apache.catalina.storeconfig.StoreLoader load
> INFO: Find registry server-registry.xml at classpath resource
> Mar 16, 2009 9:43:10 PM org.apache.catalina.startup.Catalina start
> INFO: Server startup in 3698 ms
>
>
>
> I have moved the files that i copied over to "fix" my previous issue but
> with no joy.
>
>
>
> As a mid-tier novice, can anyone give me a few basic things to check that
> may be at fault please ?
>
>
>
> PATH is set to......
>
>
> /sbin:/usr/sbin:/usr/local/sbin:/root/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/opt/gnome/bin:/opt/kde3/bin:/ford/thishost/unix/bin:/ford/thishost/unix/apps_bin
>
>
>
> Many many thanks in advance......
>
>
>
> Sean
>
>
>
> ARS 7..1 patch 006
>
> suse linux
>
>
>
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