Hi everyone,
Whilst trying to fix a problem whereby CI Relational Viewer was not showing the
graphical representation (by moving 2 cmdb*.dll + 1 cmdb*.jar files into the
WEB-INF/lib directory on my suse linux server), and then stop / starting the
application, i now have a completely dead mid-tier connection ! :o(((
Its been working all day until now that is, as not i receive the followign when
trying to log in..........
HTTP Status 500 -
________________________________
type Exception report
message
description The server encountered an internal error () that prevented it from
fulfilling this request.
exception
javax.servlet.ServletException: Servlet execution threw an exception
root cause
java.lang.UnsatisfiedLinkError: ARInitialization
com.bmc.arsys.api.Proxy.ARInitialization(Native Method)
com.bmc.arsys.api.Proxy.<init>(Unknown Source)
com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source)
com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source)
com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source)
com.bmc.arsys.api.ProxyPool.get(Unknown Source)
com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)
com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source)
com.bmc.arsys.api.ARServerUser.login(Unknown Source)
com.remedy.arsys.session.LoginServlet.authenticate(Unknown Source)
com.remedy.arsys.session..LoginServlet.doLogin(Unknown Source)
com.remedy.arsys.session.LoginServlet.doThePost(Unknown Source)
com.remedy.arsys.session.LoginServlet.doRequest(Unknown Source)
com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source)
com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source)
javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
note The full stack trace of the root cause is available in the Apache
Tomcat/5.5.25 logs.
________________________________
Apache Tomcat/5.5.25
The end of the catalina logfile shows the following..........
# tail -30 catalina.2009-03-16.log
Mar 16, 2009 9:22:32 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0..0:8029
Mar 16, 2009 9:22:33 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/86 config=null
Mar 16, 2009 9:22:33 PM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
Mar 16, 2009 9:22:33 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 3024 ms
Mar 16, 2009 9:42:04 PM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Mar 16, 2009 9:42:05 PM org.apache.catalina.core.AprLifecycleListener
lifecycleEvent
INFO: Failed shutdown of Apache Portable Runtime
Mar 16, 2009 9:43:07 PM org.apache.catalina.core.AprLifecycleListener
lifecycleEvent
INFO: The Apache Tomcat Native library which allows optimal performance in
production environments was not found on the java.library.path:
/opt/java5/jre1.5.0_17/lib/i386/client:/opt/java5/jre1.5.0_17/lib/i386:/opt/java5/jre1.5.0_17/../lib/i386:/opt/CA/SharedComponents/lib
Mar 16, 2009 9:43:07 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 989 ms
Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.25
Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Mar 16, 2009 9:43:10 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:8029
Mar 16, 2009 9:43:10 PM org.apache.jk.server..JkMain start
INFO: Jk running ID=0 time=0/73 config=null
Mar 16, 2009 9:43:10 PM org.apache.catalina.storeconfig.StoreLoader load
INFO: Find registry server-registry.xml at classpath resource
Mar 16, 2009 9:43:10 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 3698 ms
I have moved the files that i copied over to "fix" my previous issue but with
no joy.
As a mid-tier novice, can anyone give me a few basic things to check that may
be at fault please ?
PATH is set to.....
/sbin:/usr/sbin:/usr/local/sbin:/root/bin:/usr/local/bin:/usr/bin:/usr/X11R6/bin:/bin:/opt/gnome/bin:/opt/kde3/bin:/ford/thishost/unix/bin:/ford/thishost/unix/apps_bin
Many many thanks in advance.......
Sean
ARS 7.1 patch 006
suse linux
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