I told my micro manager once that remedy came out with a camera that monitored all employees and recoreded how much time was work, and other, and how much time they took for lunch, and even in the bathroom -- He was at the edge of his chair, and drooling.. Then I said Remedy also has an add on mod, that will shoot your employees in the face with a laser beam if they are doing something wrong.. and he slumped.
Remedy is tool not a Weapon. On Fri, Feb 20, 2009 at 1:21 PM, Bob Rowe <[email protected]> wrote: > ** Has anyone on the list used BMC's Desktop Capture, BDC? BMC is billing > it as a Flight Recorder that will capture everything the user is doing in > Remedy up until he or she encounters an error in the ITSM app he or she is > using. Then the user forwards that capture to the Tier 2 folks who are saved > "lots of time, etc." by the recording. > > It sounds like a loop recorder of, for instance, a minute or so of desktop > activity that stops recording on an error. Actually, it sounds pretty > interesting. > > -- > Bob Rowe, Remedy Action Request System Development and Administration > [email protected] > "The golden rule is to test everything in the light of reason and > experience, no matter from where it comes." > Mohandas K. Gandhi > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
