While the Developer Studio is based on Eclipse, it is presented and distributed as a BMC application and thus fully supported by BMC. The customer does not have access to the open source for Developer Studio itself. In addition, the customer does not install Eclipse and then a BMC provided plug-in - it all comes together as one released application. So I would expect that it falls under your "packaged software" description. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Friday, January 16, 2009 12:23 PM To: [email protected] Subject: Re: Open Source in AR System (was: RE: ARS 7.5?) ** Great response, will read up on this. However the issue is not the opensource software included inside the released application (via cots). The issue from what I understand is the Eclipse, it is not allowed because it is opensource software. So it Remedy Packaged it into their software and certified that this version of Eclipse in our COTS application is ok, safe.. Then it is ok. But I will look into this a little more.. thanks... On Fri, Jan 16, 2009 at 2:56 PM, Easter, David <[email protected]> wrote: ** > ars 7.5 is based on open source -- and thus the Gov will not allow you to use it as well. That's a confusing statement, since previous versions of AR System have included open source technology as well, yet the Gov (and I assume you mean US Government) continues to use it. AR System 7.5.00 has a similar amount of open source as previous releases. However, even that being the case, it is not "based on open source". Open source technologies used are documented in the "Third Party Supplementary Materials Files - 97065 [Not Required to Install this BMC Product] <https://webapps.bmc.com/epd/faces/download.jsp?ein=97065&ersln=88698&pv sn=LP757.7.5.00> " download available from the EPD if one wishes to review it. I have not yet heard of a situation where a government institution could not use AR System due to its use of some off-the-shelf and open source technologies. Typically, once the afore mentioned document is reviewed, there are no further impediments. Perhaps there have been individual interpretations that specific sites have made on such, but the general statement you make is not true to the best of my knowledge. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of patrick zandi Sent: Friday, January 16, 2009 11:48 AM To: [email protected] Subject: Re: ARS 7.5? ** Gary, you might be unsupported on both ends.. ars 6.3 is now unsupported, ars 7.5 is based on open source -- and thus the Gov will not allow you to use it as well. (this might end up getting changed -- but for now) On Fri, Jan 16, 2009 at 2:40 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[email protected]> wrote: Great, now I'm unsupported :( Gary ARS 6.3 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tony Worthington Sent: Friday, January 16, 2009 1:33 PM To: [email protected] Subject: Re: ARS 7.5? And if you go into the ITSM applications you will find 7.5 there as well. :-) 7.5.00 BMC Remedy Asset Management Application 16-Jan-2009 16-Jan-2009 16-Jan-2009 Tony Worthington Sr. Technical Analyst Kohl's Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 262.703.5911 (phone) [email protected] <mailto:[email protected]> www.Kohls.com <http://www.kohls.com/> <http://www.kohls.com/> From: "Frank, Gordon M. (CMS/CTR)" <[email protected]> To: [email protected] Date: 01/16/2009 12:38 PM Subject: Re: ARS 7.5? Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ________________________________ ** ARS 7.5 has just been released!!!!!! It is in the Supportweb Downloads, and the name of the download is "BMC Remedy AR System Server" Gordon M. Frank Lockheed Martin ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected] <mailto:[email protected]> ] On Behalf Of Joe D'Souza Sent: Friday, January 16, 2009 12:29 PM To: [email protected] Subject: Re: ARS 7.5? I wonder how different it is from the very initial release they gave away a year ago called the Dev Studio. I liked the fact that it was much faster as it didn't do a million searches when opening any workflow objects and did a search only when needed. I thought that was cool and was great performance wise.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected] <mailto:[email protected]> ]On Behalf Of [email protected] Sent: Friday, January 16, 2009 12:04 PM To: [email protected] Subject: Re: ARS 7.5? ** Im most curious about the new Admin client, Eclipse based ! Scott Parrish <[email protected]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 16.01.2009 17:45 Please respond to [email protected] To [email protected] cc Subject Re: ARS 7.5? During the final call for the open beta it was announced that ARS 7.5 would be released today. More than likely it will be tonight as I am sure that BMC doesn't want/need everyone downloading at the same time during business hours. We were told during the call that there would be an announcement on the BMC website (main site or support web, I'm not sure) when the download is available. ITSM 7.5 should also be available today. Scott Parrish IT Prophets (770) 653-5203 www.itprophets.com <http://www.itprophets.com/> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected] <mailto:[email protected]> ] On Behalf Of Oliva Millonig, Patricia Sent: Friday, January 16, 2009 11:35 AM To: [email protected] Subject: ARS 7.5? A support engineer from BMC just told me that Remedy 7.5 is being released today...is that true? -Tricia __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ ________________________________ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. 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