When we upgraded from 6.3.0 to 7.1.0 we did not do any purge and the licenses were imported automatically as part of the upgrade (ar_install) script
________________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nall, Roger Sent: Wednesday, January 14, 2009 12:57 PM To: [email protected] Subject: Re: Upgrade to 7.1 and licenses Joe, Is the format really different? We have upgraded a couple of non-production servers to 7.1 and did not purge licenses beforehand. When looking at the license information after the upgrade the only license that had a key was the server. All other entries just had quantities. I did not purge the licenses because there was no change of hardware. I assume that Remedy took the data in the license file and made entries in the license form. Is my thinking incorrect? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Wednesday, January 14, 2009 12:46 PM To: [email protected] Subject: Re: Upgrade to 7.1 and licenses 7.1 license format is different from 7.0 so yes a purge is in order while considering an upgrade from 7.0 to 7.1. Joe ________________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nall, Roger To: [email protected] Sent: Wednesday, January 14, 2009 1:27:47 PM Subject: Upgrade to 7.1 and licenses ARS 7.01 patch 4 Oracle 10g HPUnix When upgrading from 7.0.1 to 7.1 is it necessary to purge the licenses on the server before you begin the upgrade? If this is done, will the upgrade pick up the correct information for the all the licenses on the server? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
