David,
Thank you for the clarification. That was my original thought. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Easter, David Sent: Wednesday, January 14, 2009 1:01 PM To: [email protected] Subject: Re: Upgrade to 7.1 and licenses Actually, the answer is no. Licenses are automatically converted as part of the upgrade process. If multiple user licenses exist, they're all merged together into one total count (i.e. if you have licenses for 10, 15, 10, and 20 floating users, the upgrade would create an entry for 55 floating users). You can also import licenses from 7.x or 6.x and the system will convert them to the new license structure. More info is in the Configuring Guide. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: Wednesday, January 14, 2009 10:46 AM To: [email protected] Subject: Re: Upgrade to 7.1 and licenses ** 7.1 license format is different from 7.0 so yes a purge is in order while considering an upgrade from 7.0 to 7.1. Joe ________________________________ From: "Nall, Roger" <[email protected]> To: [email protected] Sent: Wednesday, January 14, 2009 1:27:47 PM Subject: Upgrade to 7.1 and licenses ** ARS 7.01 patch 4 Oracle 10g HPUnix When upgrading from 7.0.1 to 7.1 is it necessary to purge the licenses on the server before you begin the upgrade? If this is done, will the upgrade pick up the correct information for the all the licenses on the server? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
