Hi all,
We are suddenly experiencing problems with the arplugin. Everything was
running smoothly for the past several weeks and now suddenly we get the
message
ARERR [8939] Le serveur AR System Plug-In ne répond pas. Impossible de se
connecter au système pour le moment. Adressez-vous à l'administrateur AR
System pour assistance.
Which can be translated by the AR System Plug-in isn't responding. unable
to connect to the system. Contact your AR System Administrator.
I put the logs to 400 and this is all I can see:
</ns1:createWorkOrderReq>
</soapenv:Body>
</soapenv:Envelope>
<PLGN> <TID: 000018> <RPC ID: 0000000011> <Queue: ARFILTERAPI>
<Client-RPC: 390695> /* lun août 25 2008 15:48:04.4986 */<> <F
INE> About to invoke
<PLGN> <TID: 000018> <RPC ID: 0000000011> <Queue: ARFILTERAPI>
<Client-RPC: 390695> /* lun août 25 2008 15:48:09.6164 */<> <F
INE> java.net.SocketTimeoutException: Read timed out
<PLGN> <TID: 000018> <RPC ID: 0000000011> <Queue: ARFILTERAPI>
<Client-RPC: 390695> /* lun août 25 2008 15:48:09.6226 */-CALL
FAIL
If we call the webservice outside ARS, everything works perfectly fine and
quickly.
I had some arplugin threads hoping that it would help ... Just more
crashes...
Not sure if by increasing the timeout from 60 sec to higher is an
option... don't think the client will appreciate the wait.
Anyone as a clue?
Homegrown apps
ARS 7.01 patch 004
Oracle 9i
Solaris
Appache /tomcat
Thanks for the help
Pascale Boyer
Analyste Expert Remedy
Vidéotron Technologie Inc
Développement produits affaires & service corporatifs
800, de la Gauchetière, Ouest
niveau 1, local 1130
Montréal, (Québec) H5K 1K6
Tél.: (514) 380-7841
Courriel: [EMAIL PROTECTED]
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
