I wouldn't worry about these.  These look like the mid-tier logs,
which don't show which queue is in use, but I don't think these are
anything to worry about.  Speculating here, but if you have currency
fields, it would make sense that it would pull the conversion ratios
at the time some currency data is returned to provide the proper
currency values.

Axton Grams

On Thu, Aug 14, 2008 at 1:44 PM, William Rentfrow
<[EMAIL PROTECTED]> wrote:
> It's ITSM - I'll just assume there are.  Plus we are using SLM which
> does all that costing analysis if you want it to so I know it has
> related currency values, etc.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
> Sent: Thursday, August 14, 2008 11:27 AM
> To: [email protected]
> Subject: Re: ARGetMultipleCurrencySetRatios X a zillion
>
> Are there currency fields on the form that the user is opening?
>
> Axton Grams
>
> On Thu, Aug 14, 2008 at 11:54 AM, William Rentfrow
> <[EMAIL PROTECTED]> wrote:
>> Here's a snippet of what's happening - User ID's and IP addresses
>> removed (XXXXXX, 1.1.1.1 are not real obviously):
>>
>> /* Wed Aug 13 2008 12:50:07.6113 */+GMCRS
>> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier
>> (protocol
>> 13) at IP address 1.1.1.1
>> /* Wed Aug 13 2008 12:50:07.6517 */+GMCRS
>> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier
>> (protocol
>> 13) at IP address 1.1.1.1
>> /* Wed Aug 13 2008 12:50:07.6983 */+GMCRS
>> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier
>> (protocol
>> 13) at IP address 1.1.1.1
>> /* Wed Aug 13 2008 12:50:16.0895 */+GMCRS
>> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier
>> (protocol
>> 13) at IP address 1.1.1.1
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
>> Sent: Wednesday, August 13, 2008 8:12 PM
>> To: [email protected]
>> Subject: Re: ARGetMultipleCurrencySetRatios X a zillion
>>
>> Can you post an entry from the api logs for one of the calls?
>>
>> Axton Grams
>>
>> On Wed, Aug 13, 2008 at 3:31 PM, William Rentfrow
>> <[EMAIL PROTECTED]> wrote:
>>> **
>>> I have been troubleshooting an unrelated problem.  In 40 minutes of
>>> server side logging I have 509 instances of this API call happening.
>>> Each one is about 4/1000 of a second long or a total of 2 seconds of
>>> time in 40 minutes = 3 seconds of time an hour.
>>>
>>> Granted this is very small - but I am in a large environment and we
>>> are having performance problems.  Every one that can be solved will
>>> be.  However, I am not too familiar with what controls this API call.
>>
>>> Since we are doing zero financials and no foreign currency this call
>>> is not (strictly speaking) needed.
>>>
>>> The server configuration guide (7.1) says the "Currency Ratio Cache
>>> Refresh Interval" is the setting to change for this.  It's defaulted
>>> to 60 seconds meaning each client will check the ratios once every
>>> minute.  This makes complete sense to me if you are dealing in any
>>> financials with foreign currency.
>>>
>>> However, I can see in the logs that this API call happens a LOT more
>>> than every 60 seconds- like every few seconds during a save of an
>>> Incident for example.  It's called 4 times in 13 seconds for the same
>
>>> user (and 3 of those are in the span of 1/10 of a second) in one
>>> example and this just seems pointless.
>>>
>>> Anyone know how to slow this down to something more like once an hour
>
>>> per user?  It's overkill X a zillion right now.
>>>
>>> William Rentfrow, Principal Consultant [EMAIL PROTECTED] C
>>> 701-306-6157 O 952-432-0227
>>>
>>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers
> Are"
>>> html___
>>
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