Are there currency fields on the form that the user is opening?

Axton Grams

On Thu, Aug 14, 2008 at 11:54 AM, William Rentfrow
<[EMAIL PROTECTED]> wrote:
> Here's a snippet of what's happening - User ID's and IP addresses
> removed (XXXXXX, 1.1.1.1 are not real obviously):
>
> /* Wed Aug 13 2008 12:50:07.6113 */+GMCRS
> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier (protocol
> 13) at IP address 1.1.1.1
> /* Wed Aug 13 2008 12:50:07.6517 */+GMCRS
> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier (protocol
> 13) at IP address 1.1.1.1
> /* Wed Aug 13 2008 12:50:07.6983 */+GMCRS
> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier (protocol
> 13) at IP address 1.1.1.1
> /* Wed Aug 13 2008 12:50:16.0895 */+GMCRS
> ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier (protocol
> 13) at IP address 1.1.1.1
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Axton
> Sent: Wednesday, August 13, 2008 8:12 PM
> To: [email protected]
> Subject: Re: ARGetMultipleCurrencySetRatios X a zillion
>
> Can you post an entry from the api logs for one of the calls?
>
> Axton Grams
>
> On Wed, Aug 13, 2008 at 3:31 PM, William Rentfrow
> <[EMAIL PROTECTED]> wrote:
>> **
>> I have been troubleshooting an unrelated problem.  In 40 minutes of
>> server side logging I have 509 instances of this API call happening.
>> Each one is about 4/1000 of a second long or a total of 2 seconds of
>> time in 40 minutes = 3 seconds of time an hour.
>>
>> Granted this is very small - but I am in a large environment and we
>> are having performance problems.  Every one that can be solved will
>> be.  However, I am not too familiar with what controls this API call.
>
>> Since we are doing zero financials and no foreign currency this call
>> is not (strictly speaking) needed.
>>
>> The server configuration guide (7.1) says the "Currency Ratio Cache
>> Refresh Interval" is the setting to change for this.  It's defaulted
>> to 60 seconds meaning each client will check the ratios once every
>> minute.  This makes complete sense to me if you are dealing in any
>> financials with foreign currency.
>>
>> However, I can see in the logs that this API call happens a LOT more
>> than every 60 seconds- like every few seconds during a save of an
>> Incident for example.  It's called 4 times in 13 seconds for the same
>> user (and 3 of those are in the span of 1/10 of a second) in one
>> example and this just seems pointless.
>>
>> Anyone know how to slow this down to something more like once an hour
>> per user?  It's overkill X a zillion right now.
>>
>> William Rentfrow, Principal Consultant [EMAIL PROTECTED] C
>> 701-306-6157 O 952-432-0227
>>
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