William,
Have any Currency Ratios actually been defined on the system? Janie _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Wednesday, August 13, 2008 12:31 PM To: [email protected] Subject: ARGetMultipleCurrencySetRatios X a zillion I have been troubleshooting an unrelated problem. In 40 minutes of server side logging I have 509 instances of this API call happening. Each one is about 4/1000 of a second long or a total of 2 seconds of time in 40 minutes = 3 seconds of time an hour. Granted this is very small - but I am in a large environment and we are having performance problems. Every one that can be solved will be. However, I am not too familiar with what controls this API call. Since we are doing zero financials and no foreign currency this call is not (strictly speaking) needed. The server configuration guide (7.1) says the "Currency Ratio Cache Refresh Interval" is the setting to change for this. It's defaulted to 60 seconds meaning each client will check the ratios once every minute. This makes complete sense to me if you are dealing in any financials with foreign currency. However, I can see in the logs that this API call happens a LOT more than every 60 seconds- like every few seconds during a save of an Incident for example. It's called 4 times in 13 seconds for the same user (and 3 of those are in the span of 1/10 of a second) in one example and this just seems pointless. Anyone know how to slow this down to something more like once an hour per user? It's overkill X a zillion right now. William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
