It's ITSM - I'll just assume there are. Plus we are using SLM which does all that costing analysis if you want it to so I know it has related currency values, etc.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, August 14, 2008 11:27 AM To: [email protected] Subject: Re: ARGetMultipleCurrencySetRatios X a zillion Are there currency fields on the form that the user is opening? Axton Grams On Thu, Aug 14, 2008 at 11:54 AM, William Rentfrow <[EMAIL PROTECTED]> wrote: > Here's a snippet of what's happening - User ID's and IP addresses > removed (XXXXXX, 1.1.1.1 are not real obviously): > > /* Wed Aug 13 2008 12:50:07.6113 */+GMCRS > ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier > (protocol > 13) at IP address 1.1.1.1 > /* Wed Aug 13 2008 12:50:07.6517 */+GMCRS > ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier > (protocol > 13) at IP address 1.1.1.1 > /* Wed Aug 13 2008 12:50:07.6983 */+GMCRS > ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier > (protocol > 13) at IP address 1.1.1.1 > /* Wed Aug 13 2008 12:50:16.0895 */+GMCRS > ARGetMultipleCurrencyRatioSets -- as user XXXXXX from Mid-tier > (protocol > 13) at IP address 1.1.1.1 > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Wednesday, August 13, 2008 8:12 PM > To: [email protected] > Subject: Re: ARGetMultipleCurrencySetRatios X a zillion > > Can you post an entry from the api logs for one of the calls? > > Axton Grams > > On Wed, Aug 13, 2008 at 3:31 PM, William Rentfrow > <[EMAIL PROTECTED]> wrote: >> ** >> I have been troubleshooting an unrelated problem. In 40 minutes of >> server side logging I have 509 instances of this API call happening. >> Each one is about 4/1000 of a second long or a total of 2 seconds of >> time in 40 minutes = 3 seconds of time an hour. >> >> Granted this is very small - but I am in a large environment and we >> are having performance problems. Every one that can be solved will >> be. However, I am not too familiar with what controls this API call. > >> Since we are doing zero financials and no foreign currency this call >> is not (strictly speaking) needed. >> >> The server configuration guide (7.1) says the "Currency Ratio Cache >> Refresh Interval" is the setting to change for this. It's defaulted >> to 60 seconds meaning each client will check the ratios once every >> minute. This makes complete sense to me if you are dealing in any >> financials with foreign currency. >> >> However, I can see in the logs that this API call happens a LOT more >> than every 60 seconds- like every few seconds during a save of an >> Incident for example. It's called 4 times in 13 seconds for the same >> user (and 3 of those are in the span of 1/10 of a second) in one >> example and this just seems pointless. >> >> Anyone know how to slow this down to something more like once an hour >> per user? It's overkill X a zillion right now. >> >> William Rentfrow, Principal Consultant [EMAIL PROTECTED] C >> 701-306-6157 O 952-432-0227 >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
