A lot of these questions are good, but I'm wondering if they are the right ones given the current climate of BMC and the direction Remedy is going in. For example, asking someone development questions, such as filter phasing, assumes that they are going to be a Remedy Developer. If I were hiring right now, I would prefer to hire someone with experience handling ITSM 7. So my questions would be more along the lines of, "A user requests that you add a new approval phase on Change Management. Describe the process of doing this." They should discuss how to decide whether or not the request is going to break Change Management, what forms to use, etc.
Shawn Pierson Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
