>From my point of view, I am not sure that fore-knowledge is my deciding factor.
I want someone that has a deep understanding of computing and software and is able to and does learn fast and competently. When problems are encountered, the person who wants to solve that problem must learn about that problem. Sure, if that person were familiar with the language and accoutrements of the problem, it would be helpful. But if that person was a gifted thinker, learning quickly and competently, then learning an application like Remedy or even (shudder) ITSM, should take very little time indeed. That being said, I have attended many interviews as the interviewee. In one of the most interesting, question-wise at least, I was asked what type of car I drove. I asked why (after answering) and was given a table of cars and personalities that the interviewer had memorised. Have fun, Ben Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 162 175 0956 GMT + 1 Email: mailto:[EMAIL PROTECTED] Web: http://www.softwaretoolhouse.com A free notepad for Diary fields: http://www.softwaretoolhouse.com/downloads/DiaryFieldEditor.htm An ARS migration (ITSM x -> 7), integration, import, batch facility: http://www.softwaretoolhouse.com -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: February 20, 2008 3:32 AM To: [email protected] Subject: Re: Interview questions I always though questions pertaining to the three phases that filters were processed in was a good question to ask. Even if the interviewee did not know the answer - exactly - it would get them talking about push, set,notifications and messaging. On Feb 19, 2008 6:31 PM, Doug Blair <[EMAIL PROTECTED]> wrote: > Best interview question: > > What animal is on the cover of the O'Reilly X-Window System books? > > Only someone who has actually looked will know that this series has > solid color covers and no animals. > > What you're really looking for is some indication that the interviewee > is familiar with O'Reilly, and maybe (with luck) has one or two of > them in a storage locker somewhere, and has been around computing long > enough to understand X. If they've mastered that, they understand > operating systems, and you can infer much from the conversation about > which O'Reilly and Nutshell books are on their shelf. You can then > have some fun talking about the animals and pets before resuming the > interview :-) > > Doug > > > > ...... Original Message ....... > On Tue, 19 Feb 2008 13:12:48 -0500 "Kemes, Lisa" > <[EMAIL PROTECTED]> wrote: > >** > ><whew!> I thought I was the only one! > > > >Lisa > > > >--------------- > >From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Mark Rushton > >Sent: Tuesday, February 19, 2008 10:11 AM > >To: [email protected] > >Subject: Re: Interview questions > > > >** > >Dang - 10 years on and still cant answer some of these...!!! > > > >Mark Rushton > >IBM Global Services > >Remedy Engineering & Development Team > > > > > > > > > > > >Marc Simmons <[EMAIL PROTECTED]> Sent by: "Action Request System > >discussion list(ARSList)" > <[email protected]> > > > >19/02/2008 13:55 > > > >Please respond to > >[email protected] > > > > > > > > > >To > >[email protected] > > > >cc > > > > > >Subject > >Re: Interview questions > > > > > > > > > > > > > >** > >1. What is the primary table in the AR System data dictionary? > >2. How does the AR System manage the data you see in Remedy Forms? > >3. Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' > methodology for interfacing/integrating with Remedy applications. > This customer was actually looking to use C.I.M. or some other open > standard solution to interface with Remedy.... maybe a good discussion for the list!!! > >4. How do you trouble shoot AR System server outages to restore > >access to > the system? > >5. How does mid-tier work and where does it fit in the client server > architecture? > >6. Describe how filters work? They were actually looking how > >filters > work in different phases... which led to the next question. > >7. Can you force a filter to fire all actions in the first phase? > >8. List all of the possible uses for guides. They were looking for walking tables. > > > >These are all pretty simple questions. I also get some questions > >about turning on/off server > features using the configuration files (ar.conf/ar.cfg). > > > >Hope this helps some, > > > >Marc > > > > > >On 2/19/08, Remedy Service Desk <[EMAIL PROTECTED]> wrote: > >** > > > >Hi All, > > > >Hope you are doing well, can I request for Remedy Interview questions? > > > >Thanks > > > >Service Desk > > > >__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > > > > >-- > >Marc Simmons > >Remedy Administrator > > > >"Everyday above ground is a good day... the rest is a choice!" > >__Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ > > > > > > > >--------------- > > > > > > > >Unless stated otherwise above: > >IBM United Kingdom Limited - Registered in England and Wales with > >number > 741598. > >Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire > >PO6 3AU > > > > > > > > > > > > > >__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > _ > Doug Blair > Remedy Skilled Professional > doug <at> blairing <dot>com > +1 224-558-5462 > Sent from my Treo, usual caveats apply > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
