Norm, Greetings from Ohio! This isn't the cleanest for your users, but if they reselect something (so that the value is highlighted), they can right-click and select cut. Hope this helps, Michael
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CG/SCWOE Sent: Thursday, April 05, 2007 5:09 PM To: [email protected] Subject: Adding a <Clear> Value to a DropDown Character Field ** Hi everyone: If you have a character field with a menu attached to it, you can select dropdown as the Display Type and then the user must populate the field by selecting a menu value from the dropdown. That is, users can no longer type a value in the field anymore. However, when Remedy generates the dropdown list, it builds it from the defined menu...but there's no <Clear> option in the event a user selects a value and then decides, "Woops, I meant to leave that field blank." Anyone know the fix to this? Thanks, Norm __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

