Hi,
As per the replies of Dave and Michael, these are the only solutions,
you can have with the version you are using. Or use 7.0.01 Version,
clear functionality is added to this version for the character field
with a menu attached to it along with drop down as the display
Thanks,
Sonal
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Cupp, Michael E Jr. CTR USAF AFRL/SNOD wrote:
**
Norm, Greetings from Ohio!
This isn't the cleanest for your users, but if they reselect something
(so that the value is highlighted), they can right-click and select cut.
Hope this helps,
Michael
------------------------------------------------------------------------
*From:* Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96
CG/SCWOE
*Sent:* Thursday, April 05, 2007 5:09 PM
*To:* [email protected]
*Subject:* Adding a <Clear> Value to a DropDown Character Field
**
Hi everyone:
If you have a character field with a menu attached to it, you can
select dropdown as the Display Type and then the user must populate
the field by selecting a menu value from the dropdown. That is, users
can no longer type a value in the field anymore. However, when Remedy
generates the dropdown list, it builds it from the defined menu…but
there’s no <Clear> option in the event a user selects a value and then
decides, “Woops, I meant to leave that field blank.” Anyone know the
fix to this?
Thanks,
Norm
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