Hi Sonal and Neha,

 Can I have your contact details?

 thanks,
 Raj

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Vyom Labs - ITSM Support
Sent: Wednesday, April 11, 2007 10:36 AM
To: [email protected]
Subject: Re: Adding a <Clear> Value to a DropDown Character Field


Hi,
As per the replies of Dave and Michael, these are the only solutions, 
you can have with the version you are using. Or use 7.0.01 Version, 
clear functionality is added to this version for the character field 
with a menu attached to it along with drop down as the display

Thanks,
Sonal

-- 
[EMAIL PROTECTED]

www.vyomlabs.com
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance


Cupp, Michael E Jr. CTR USAF AFRL/SNOD wrote:
> **
> Norm, Greetings from Ohio!
> This isn't the cleanest for your users, but if they reselect something 
> (so that the value is highlighted), they can right-click and select cut.
> Hope this helps,
> Michael
>
> ------------------------------------------------------------------------
> *From:* Action Request System discussion list(ARSList) 
> [mailto:[EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96 
> CG/SCWOE
> *Sent:* Thursday, April 05, 2007 5:09 PM
> *To:* [email protected]
> *Subject:* Adding a <Clear> Value to a DropDown Character Field
>
> **
>
> Hi everyone:
>
> If you have a character field with a menu attached to it, you can 
> select dropdown as the Display Type and then the user must populate 
> the field by selecting a menu value from the dropdown. That is, users 
> can no longer type a value in the field anymore. However, when Remedy 
> generates the dropdown list, it builds it from the defined menu…but 
> there’s no <Clear> option in the event a user selects a value and then 
> decides, “Woops, I meant to leave that field blank.” Anyone know the 
> fix to this?
>
> Thanks,
>
> Norm
>
> __20060125_______________________This posting was submitted with HTML 
> in it___ __20060125_______________________This posting was submitted 
> with HTML in it___ 

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