The problem is that all apps make tall claims about accessibility whenever they are under court's scanner, but start making a push back against the same the moment the matter cools down. Swiggy had made tall claims at one time, but now its so horrible that if you by mistake click on instamart on IOS, you can't go back to food section without sighted help. Same is the case with rapido. Though now the rating bar is some what accessible with voiceover, but its not at all satisfactory. I have never been able to give a rating of five on my own. While one can manage to book a ride independently on rapido, yet the pickup location is not announced properly, making it challenging at times, especially when at a new location.
On Sat, Oct 18, 2025 at 4:53 PM Mujtaba Merchant <[email protected]> wrote: > Greetings, > I am reaching out to inquire if anyone has recently used the Rapido > application for ride booking and encountered accessibility challenges. > Today, I attempted to use the app and was disappointed to find numerous > unlabeled buttons and images - making navigation difficult. > > Previously, I found the Rapido app to be clean and simple. However, it now > seems overloaded with unlabeled elements and lacks straightforward, > easy-to-understand menus. This has significantly impacted usability, > particularly for users relying on accessibility features. > > I would like to know: > - Have you faced similar accessibility issues with the Rapido app? > - Have you noticed changes in the app's UI that might have impacted > accessibility? > - Do you have any workarounds or suggestions to navigate these challenges. > > Sharing experiences and insights would be helpful. > > Sincerely, > > > > Mujtaba Merchant > > Bangalore | INDIA > > Sent from iPhone ® > > > > > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/D6D4056C-6A5A-46F5-8025-6D321AC43A72%40gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/D6D4056C-6A5A-46F5-8025-6D321AC43A72%40gmail.com?utm_medium=email&utm_source=footer> > . > -- Avichal Bhatnagar Assistant professor at Department of English, Sri Guru Nanak Dev Khalsa College University of Delhi Doctoral research scholar at Department of humanities Delhi Technological University (formerly Delhi college of engineering) -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADsKw8qJ3aDMjFFf2o%3DiV7iRpwOfcB6neAMXW8U%3DMaaBwaO6xA%40mail.gmail.com.
