Thank you for your response, I am using it on my IOS Device. I thought one 
would be able to guess that from my signature. I am planning to do a screen 
recording soon as I have a long jobless weekend ahead of me till Tuesday. Will 
share it with the group soon if I don’t over do the drinking and eating.

 

Happy Diwali to you and your loved ones!

 

From: [email protected] <[email protected]> On Behalf 
Of Vaibhav Bhandari
Sent: Saturday, October 18, 2025 8:03 PM
To: [email protected]
Subject: Re: [AI] Rapido App Accessibility Issues

 

In which section have you seen these unlabeled buttons? It's pretty easy for me 
to book a cab using the app. Are you using it on Android or IOS? 

 

On Sat, Oct 18, 2025 at 4:53 PM Mujtaba Merchant <[email protected] 
<mailto:[email protected]> > wrote:

Greetings,

I am reaching out to inquire if anyone has recently used the Rapido application 
for ride booking and encountered accessibility challenges. Today, I attempted 
to use the app and was disappointed to find numerous unlabeled buttons and 
images - making navigation difficult.

 

Previously, I found the Rapido app to be clean and simple. However, it now 
seems overloaded with unlabeled elements and lacks straightforward, 
easy-to-understand menus. This has significantly impacted usability, 
particularly for users relying on accessibility features.

 

I would like to know:

- Have you faced similar accessibility issues with the Rapido app?

- Have you noticed changes in the app's UI that might have impacted 
accessibility?

- Do you have any workarounds or suggestions to navigate these challenges.

 

Sharing experiences and insights would be helpful.

Sincerely,

 

Mujtaba Merchant

Bangalore | INDIA

Sent from iPhone ®

 

 

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