Morning,

A question what is the outbound smtp port you are trying to use, 25 or 587. 
Providers might tend to block 25 as that is know to have spam sent out on it 
hence why 587 is used instead.



________________________________
From: [email protected] <[email protected]> on behalf of "Support" 
<[email protected]>
Sent: Thursday, September 28, 2023 03:25
To: [email protected] <[email protected]>
Subject: [SOGo] Email not being sent

I need help y'all.

My Microsoft customers are not getting emails from my store. So anyone with an 
MSN, outlook, or Hotmail email address is not receiving any mail.

Below is the troubleshooting guide from Microsoft.

https://link.edgepilot.com/s/74f6a787/wFX7mikUIUe2SYaLqB7SHA?u=https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx%23errors

Error message below:
​​​​​​​
This is the mail system at host gt-fr-smtpout01.groovetech.io.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]<mailto:[email protected]>>: host 
msn-com.olc.protection.outlook.com[104.47.59.161] said:
550 5.7.1 Unfortunately, messages from [185.223.74.125] weren't sent.
Please contact your Internet service provider since part of their network
is on our block list (S3140). You can also refer your provider to
https://link.edgepilot.com/s/475f0e36/pT3uQe29EUybRmHkZEXxJQ?u=http://mail.live.com/mail/troubleshooting.aspx%23errors.
[DM6NAM12FT031.eop-nam12.prod.protection.outlook.com
2023-09-27T14:45:18.519Z 08DBBE30F475B502] (in reply to MAIL FROM command)

Links contained in this email have been replaced. If you click on a link in the 
email above, the link will be analyzed for known threats. If a known threat is 
found, you will not be able to proceed to the destination. If suspicious 
content is detected, you will see a warning.

Reply via email to