Hi there,
I am running iredmail with sogo version 5.7.1 (@sogo-build.alinto.int
202208300100) on ubuntu 18.04.6. The box hosts a few different domains
and users, but im having an issue with one user in particular.
When I add to outlook via EAS it doesnt download any email items when
running the Outlook app - it will synch the folders (for example a few
folders under the inbox folder) but nothing else.
I did a search on the iredmail forums and the internet and one of the
solutions seemed to be increasing the SOGoMaximumSyncResponseSize so I
put that to 10240, and SOGoMaximumSyncWindowSize which I set to 256.
This made no difference.
I have tried it on two different devices - a Samsung device which is the
main user of the account, and on my own iPhone. Same result with outlook
on both.
No other users seem to be affected, I've got my own mail running on the
box and I tried it out as a test and it worked fine.
User's mailbox is only about 200mb large too.
I've worked with Zhang at iredmail directly who has wasnt sure so
suggested contacting the developers via this email list to progress
troubleshooting.
I would appreciate any assistance you're able to provide.
Thank you
Sam
