Here you go. Logs captured immediately after reboot with dock connected (HDMI audio non-functional until replug). alsa-info reported a missing tree binary, but log was generated.
Just FYI, I sent the same bug report to [email protected] On Tue, May 27, 2025 at 7:10 AM Hui Wang <[email protected]> wrote: > Could you collect some log after it finishes the first dock connection: > - dmesg.txt > - alsa-info.txt > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/2111745 > > Title: > HDMI audio is not working on first dock connection (Dell Precision > 3590 + WD19DCS + Ubuntu 24.10). > > Status in linux package in Ubuntu: > New > > Bug description: > (made with ChatGPTs help, everything was tried, as you can see) > > Video works, but audio is silent until I physically unplug and > reconnect the dock. After that, HDMI audio plays correctly. > > Audio sink (e.g. Philips UHDTV) is visible in ALSA and PipeWire, but > aplay reports set_params:1398: Channels count non available, > indicating the HDMI audio path is present but not properly > initialized. > > This issue is not present on older Dell Precision models using the > same dock and OS, so it appears to be a firmware or HDMI-over- > DisplayPort initialization problem specific to newer hardware. > > I have: > > Fully updated firmware via fwupdmgr > > Tested reloading audio drivers, restarting PipeWire, > reinitializing the dock via sysfs — none help > > Verified this occurs only on first connection; replug fixes it > every time > > Please advise if logs or further hardware info would help. > > ProblemType: Bug > DistroRelease: Ubuntu 24.10 > Package: linux-image-6.11.0-26-generic 6.11.0-26.26 > ProcVersionSignature: Ubuntu 6.11.0-26.26-generic 6.11.11 > Uname: Linux 6.11.0-26-generic x86_64 > ApportVersion: 2.30.0-0ubuntu4.2 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: darri 7187 F.... wireplumber > /dev/snd/seq: darri 7185 F.... pipewire > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Mon May 26 17:20:28 2025 > InstallationDate: Installed on 2025-02-20 (95 days ago) > InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 > (20241009.4) > IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig' > MachineType: Dell Inc. Precision 3590 > ProcEnviron: > LANG=en_US.UTF-8 > PATH=(custom, no user) > SHELL=/bin/bash > TERM=xterm-256color > XDG_RUNTIME_DIR=<set> > ProcFB: 0 i915drmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-26-generic > root=UUID=492c019b-f0ff-488a-8eb1-ae45f45cd480 ro quiet splash > crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M > vt.handoff=7 > RelatedPackageVersions: > linux-restricted-modules-6.11.0-26-generic N/A > linux-backports-modules-6.11.0-26-generic N/A > linux-firmware > 20240913.gita34e7a5f-0ubuntu2.6 > SourcePackage: linux > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/27/2025 > dmi.bios.release: 1.14 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 1.14.0 > dmi.board.name: 0WXTM9 > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Dell Inc. > dmi.ec.firmware.release: 1.17 > dmi.modalias: > dmi:bvnDellInc.:bvr1.14.0:bd02/27/2025:br1.14:efr1.17:svnDellInc.:pnPrecision3590:pvr:rvnDellInc.:rn0WXTM9:rvrA00:cvnDellInc.:ct10:cvr:sku0CBA: > dmi.product.family: Precision > dmi.product.name: Precision 3590 > dmi.product.sku: 0CBA > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2111745/+subscriptions > > ** Attachment added: "alsa-info.txt" https://bugs.launchpad.net/bugs/2111745/+attachment/5880585/+files/alsa-info.txt ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/bugs/2111745/+attachment/5880586/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2111745 Title: HDMI audio is not working on first dock connection (Dell Precision 3590 + WD19DCS + Ubuntu 24.10). To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2111745/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
