Public bug reported:
Issue: Fingerprint identification not working when system is idle without
screen going blank
Setup
System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
Steps to reproduce:
• Now lock the user again. Select the User.
•
apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1923418/+attachment/5486818/+files/Dependencies.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1923418/+attachment/5486819/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1923418/+attachment/5486820/+files/ProcEnviron.txt
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Public bug reported:
Issue: FP identification is not working immediately after entering wrong
password
System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
• Lock the screen
• Enter wrong regular password and press enter.
• Observ
apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1923419/+attachment/5486822/+files/Dependencies.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1923419/+attachment/5486823/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1923419/+attachment/5486824/+files/ProcEnviron.txt
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** Changed in: gnome-control-center (Ubuntu)
Status: Expired => New
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Title:
FP Auth enroll screen issue: Max limit not defined
To manage
apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1899779/+attachment/5422175/+files/Dependencies.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1899779/+attachment/5422177/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1899779/+attachment/5422176/+files/ProcCpuinfoMinimal.txt
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Public bug reported:
Setup: Dell laptop with inbuilt fingerprint module
Below modules installed:
1) fprintd (1.90.1-1ubuntu1)
2) libpam-fprintd (1.90.1-1ubuntu1)
3) libfprint-2-tod-dev (1:1.90.2+tod1-0ubuntu1~20.04.1)
4) Installed Broadcom TOD driver
Test procedure steps:
Logout from the user
T
apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1897693/+attachment/5415170/+files/Dependencies.txt
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Public bug reported:
Fingerprint enroll progress is NOT displayed for immediate 2nd fingerprint
enrollment with out closing the FP GUI.
2nd finger enrollment: After first swipe of 2nd FP, even though progress is not
displayed on circle for 2nd fingerprint, it is properly enrolled after
continuo
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1897693/+attachment/5415172/+files/ProcEnviron.txt
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apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1897693/+attachment/5415171/+files/ProcCpuinfoMinimal.txt
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FP_DEVICE_ERROR_DATA_DUPLICATE error is added in libfprint 1.90.3
version, but when driver is returned this error, UI is not showing as
duplicate finger error and showing Fingerprint enroll is failed, UI
should show proper error here.
And also, post this failure, next finger enrollment is failed u
This issue is fixed in libfprint v1.90.2
** Changed in: fprintd (Ubuntu)
Status: New => Fix Released
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Title:
Need information: Finger pri
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1902018/+attachment/5428918/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1902018/+attachment/5428917/+files/Dependencies.txt
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Public bug reported:
OS: Ubuntu 20.10 version
Test sequence:
Fingeprint is enrolled
Win+L: At login screen, earlier in 20.04 version, it used to display "scan your
finger", it is not displayed in 20.10 version, but fingerprint identify is
working fine.
---
ProblemType: Bug
ApportVersion: 2.20.1
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1902018/+attachment/5428919/+files/ProcEnviron.txt
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attached log output of 'journalctl -b 0' , login screen doesn't show the
message of 'scan your finger' but fingerprint identify operation works
fine.
** Attachment added: "3.txt"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1902018/+attachment/5429345/+files/3.txt
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Attached login screen doesn't show 'scan your finger' message
** Attachment added: "IMG_0054.jpg"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1902018/+attachment/5429346/+files/IMG_0054.jpg
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ScanYourFinger message is not visible, FP is enrolled, Fingerprint
identification also working fine.
** Attachment removed: "IMG_0054.jpg"
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1902018/+attachment/5429346/+files/IMG_0054.jpg
** Attachment added: "ScanYourFinger message is
Public bug reported:
Observation:
It is observed that finger print sensor is disabled after few failure
attempts not in sequence with a count of some number of attempts.
Is there any such count requirement of disabling Fingerprint sensor for
few seconds after some incorrect failure attempts not
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/1893059/+attachment/5406030/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1893059/+attachment/5406031/+files/ProcEnviron.txt
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apport information
** Tags added: apport-collected focal
** Description changed:
Observation:
It is observed that finger print sensor is disabled after few failure
attempts not in sequence with a count of some number of attempts.
Is there any such count requirement of disabling Fin
name of the package affected or relevant to this issue is: fprintd &
libfprint.
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Title:
Need information: Finger print sensor disabled after some
Public bug reported:
Test procedure to reproduce the issue:
1) click on fingerprint login for respective user
2) click next button
3) immediately click on cancel or back button
4) Observe a delay of 50 second is observed to comeback
Expectation: should not take long enough to cancel operation
fp
** Package changed: gnome-control-center (Ubuntu) => fprintd (Ubuntu)
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Title:
Need information: Finger print sensor disabled after some incorrect
Time took between last 2 lines and verified from fingerprint device
that, there is no delay occurred from device side.
17:20:14.429: Start the enrollment
17:20:14.441: Update the enrollment
Capture Initiated, Please place your finger now on the sensor now
17:20:17.432: Idle cancelling on ongoing o
Public bug reported:
In Ubuntu 24.04 OS, we are unable to enroll 10 fingerprints for a user through
the GUI. Generally, the GUI displays the names of all 10 fingers, such as left
little finger, left index finger, etc.
Before enrolling any fingerprint, it correctly shows all 10 finger names.
How
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2076164/+attachment/5803154/+files/ProcCpuinfoMinimal.txt
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apport information
** Tags added: apport-collected noble third-party-packages
** Description changed:
In Ubuntu 24.04 OS, we are unable to enroll 10 fingerprints for a user
through the GUI. Generally, the GUI displays the names of all 10 fingers, such
as left little finger, left index finger
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/2076164/+attachment/5803155/+files/ProcEnviron.txt
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Another observation: on Login screen 20.04 version: when esc button is
pressed, it is not showing swipe your finger option for few esc key
press and it is enabled only after some time.
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ht
Public bug reported:
FP: Fingerprint
“FP templates were not deleted when user is removed”
•From admin user account, create a new user account (user1) and login to it
using password. Enroll 2 FP in it.
•Lock the user account and login using enrolled FP. Observe that login is
successful.
•Now logi
apport information
** Tags added: apport-collected jammy
** Description changed:
FP: Fingerprint
“FP templates were not deleted when user is removed”
•From admin user account, create a new user account (user1) and login to it
using password. Enroll 2 FP in it.
•Lock the user account and
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2058442/+attachment/5757411/+files/ProcCpuinfoMinimal.txt
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Public bug reported:
0a5c: 58xx USB device doesn't receive suspend interrupt from Intel USBD Linux
Driver/controller by default when no user space fingerprint drivers are
installed for this device.
Where as similar situation at windows, Windows USB controller sends suspend
interrupt to device.
Kindly move the defect to Intel USB controller Linux driver package to
address it, i couldn't assign it to right package.
** Tags added: apport-collected jammy
** Description changed:
0a5c: 58xx USB device doesn't receive suspend interrupt from Intel USBD Linux
Driver/controller by default wh
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2066218/+attachment/5780554/+files/ProcCpuinfoMinimal.txt
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Bus 003 Device 004: ID 0a5c:5864 Broadcom Corp. 58200
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize064
idVendor 0x0a5c
adminuser@adminuser-Latitude-7350:~$ sudo cat
/sys/bus/usb/devices/3-10/power/control
auto
adminuser@adminuser-Latitude-7350:~$ lsusb | grep Broadcom Bus 003
Device 004: ID 0a5c:5864 Broadcom Corp. 58200
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Public bug reported:
Install latest build on Ubuntu 24.04 Taroko ARL 14 DVT2 synaptic sensor laptop.
After successful installation, restart the laptop.
After coming up from restart, open FP enrollment page and select a fingerprint
to enroll (Provide the password if prompted before enrollment).
Lo
apport information
** Tags added: apport-collected noble third-party-packages wayland-
session
** Description changed:
Install latest build on Ubuntu 24.04 Taroko ARL 14 DVT2 synaptic sensor
laptop.
After successful installation, restart the laptop.
After coming up from restart, open FP e
apport information
** Attachment added: "ProcCpuinfoMinimal.txt"
https://bugs.launchpad.net/bugs/2104881/+attachment/5867864/+files/ProcCpuinfoMinimal.txt
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apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/2104881/+attachment/5867865/+files/ProcEnviron.txt
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