Public bug reported: In Ubuntu 24.04 OS, we are unable to enroll 10 fingerprints for a user through the GUI. Generally, the GUI displays the names of all 10 fingers, such as left little finger, left index finger, etc. Before enrolling any fingerprint, it correctly shows all 10 finger names. However, once a fingerprint is enrolled, the order becomes clumsy.
For example, if we select 'left little finger' for fingerprint enrollment, the enrollment is successful, and the enrolled finger name is shown as 'left little finger' (same as selected). However, in the remaining list of fingers, a different finger name (like 'right index finger') is removed, and 'left little finger' still appears in the list. If we select 'left little finger' again from the list, the existing enrolled fingerprint gets overwritten with the new one. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.hotfix.squashfs ./boot/grub/grub.cfg CasperMD5CheckResult: fail CurrentDesktop: ubuntu:GNOME DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Dell # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-noble-oem-24.04b-edge-20240621-8 DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-08-01 (5 days ago) InstallationMedia: Ubuntu OEM 24.04 LTS "Noble Numbat" - Release amd64 (20240621) Package: gnome-control-center 1:46.0.1-1ubuntu7 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 6.10.0-1005.5-oem 6.10.0-rc4 Tags: noble third-party-packages Uname: Linux 6.10.0-1005-oem x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True ** Affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New ** Tags: apport-collected noble third-party-packages ** Attachment added: "fingerprint enrollment issue" https://bugs.launchpad.net/bugs/2076164/+attachment/5803132/+files/Ubuntu%2024.04%20FP%20enroll%20issue%20%281%29.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2076164 Title: fingerprint mismatch and disconnect with name To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2076164/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs