[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-05-06 Thread sky
Amazing, it failed again, I thought it was solved... So here is my hp-check -t output as attached file ** Attachment added: "hp-check.log" https://bugs.launchpad.net/hplip/+bug/414689/+attachment/3133848/+files/hp-check.log -- You received this bug notification because you are a member of Ub

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-05-06 Thread sky
Hi, Just been annoyed by this bug for a while (maybe 2 or 3 years) and I finally found the workaround. Add your user to the "lp" group, logoff, login and it prints... Thank you for the hp-check -t tip. Regards Cedric -- You received this bug notification because you are a member of Ubuntu Bug

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-04-08 Thread goutam kodu
Hi Jobi Can you discribe your problem bit more and provide us the "hp-check -t" output Regards, Goutam Kodu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/414689 Title: photosmart 7760 freezes when

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-04-07 Thread Jobi Carter
The issue showed up again, so sorry for the misinformation! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/414689 Title: photosmart 7760 freezes when starting a print job on ubuntu jaunty To manage

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2012-04-07 Thread Jobi Carter
Had same problem on 11.10. Went to printers, properties for the printer, settings, make and model: change, selected HP, then forward, and I noticed it was set to 7700, so I changed it to 7760 photo (though I only have the 7760), and the job it was freezing up on beforehand printed fine after the c

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2010-12-21 Thread Giuseppe Mameli
Hello I've read all articles mentioned by Mubeen Jukaku and the articles linked in. While hplip detect the printer status it reads back information from printer using USB bi-directional feature. If you modify USB to set it to uni-directional connection the problem disappear. You can have that se

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2010-08-16 Thread Fabio Marconi
Hello Is this issue affecting the latest updated Lucid's packages? Thanks in advance Fabio ** Tags added: jaunty ** Tags added: karmic ** Changed in: ubuntu Status: New => Invalid -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/4146

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2010-03-11 Thread Mubeen Jukaku
The one that starts with usb:// uses the cups usb backend. And the one that starts with hp:/usb/ uses the HPLIP hp backend. Looks like there is some issue with bi-directional communication in hp backend. Anyway it is good to know that you are able to print using cups backend. -- photosmart 7760 f

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2010-03-11 Thread AlmaTlust
Right now I have two entries in cups. The one that starts with usb://hp/... works fine, the one that starts with hp:/usb/... freezes the printer (although I can use this one for hp_toolbox to get printer info and stuff) -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https:/

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2010-03-11 Thread Mubeen Jukaku
Looks similar to https://answers.launchpad.net/hplip/+question/100851 Can you try the workaround mentioned in https://bugzilla.novell.com/show_bug.cgi?id=462048#c23 (This is for suse). Steps for Ubuntu: (a) Delete the existing printer queues. It can be done by launching cups web page (http://loc

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread Naga Samrat
from hp-cups log it showing that you installed hpcups (not hpijs) and It seems that you are using hpijs ppd for hpcups driver. even from the automatic print installer you can select hpcups ppd it function. hp-setup will do this automatically. Can you please confirm are you able to print if add yo

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread AlmaTlust
groups gives the following results: martin adm dialout cdrom plugdev lpadmin admin sambashare Cheers, Martin -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification because you are a member of Ubuntu Bugs, whi

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread AlmaTlust
Update: I deleted all instances of hp-photosmart-7700 series (there were 3) and reinstalled through the cups webinterface. Now I can print several documents from the front usb port, but it still freezes from the rear usb port. I will now try to remove and reinstall from cups when plugged in into

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread Naga Samrat
please run "groups" and post the output Thank you for supporting HPLIP, Naga Samrat. -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubu

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread AlmaTlust
I chowned /dev/bus/usb as you said, and tried printing via hp-print - no success. Here's the output: (5406) findLibraryInternal: plugins should not have a 'lib' prefix: "libkfilemodule.so" (5406) KPluginLoader::load: The plugin "libkfilemodule" doesn't contain a kde_plugin_verification_data stru

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-11-03 Thread Naga Samrat
Hi Luca Zorzi, AlmaTlust, Luca, You reported that you are able to print from front USB port and not able to print using rear USB port, can you please check are you able to add printer using rear USB Port?. please run "sudo chown yourname /dev/bus/usb/" (yourname is user name in your system) Can

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-31 Thread Luca Zorzi
I can confirm that dbus is installed by default (I'm on Karmic, but was also under Jaunty) -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed t

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-29 Thread AlmaTlust
dbus package is installed by default (Ubuntu 9.10 beta right now), as are some other dbus-related packages (like python-dbus and others). -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification because you are

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-29 Thread Naga Samrat
Please install "dbus" debian package from package manager. Please let us know if the problem persists. Thank you for supporting HPLIP Naga Samrat. -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification becau

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-19 Thread Luca Zorzi
I didn't change the USB port on my computer (they're all 2.0 BTW), but on the printer: if you look near the printer's card reader there's another usb plug (see attached picture) ** Attachment added: "Location of "good" USB port." http://launchpadlibrarian.net/33945504/19102009113.jpg -- photo

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-18 Thread AlmaTlust
I had the same problem with /var/logs/cups - setting cups to debug2 didn't work, cups did not restart. in debug mode it wouldn't record any error. The printer just freezes, by the way, it's every time now, I can't print from my computer. I tried plugging my printer into different usb plugs, but

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-17 Thread Luca Zorzi
I upgraded to Kubuntu Karmic, which ships HPLIP 3.9.4b, and had no luck. Upgraded to 3.9.8, still no luck. Than i had an idea: try to connect the printer using the front USB plug (the one near the card reader): IT WORKS! It's a workaround, but this bug is still here, as in windows the printer wor

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-16 Thread Luca Zorzi
Today, when I was struggling to get a page printed, in CUPS web interface this right after the printer name: "/usr/lib/cups/backend/hp failed" -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/bugs/414689 You received this bug notification because yo

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-14 Thread Luca Zorzi
Maybe it's irrilevant but the cartridge (only black is on at the moment) is at "very low level" according to the toolbox, but no luck putting on photo ink (low level) and color cartridge (good level) -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.net/

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-14 Thread Luca Zorzi
Hi Naga, thanks for looking at this bug. When in frozen state, the hp toolbox reports the printer as Started/Processing, then if I hit refresh it pops up a message that says: "Device comunication error (5012)" I tried to put cups' log level to debug2 but it doesn't start up, when set to debug it

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-14 Thread Naga Samrat
Hi Luca Zorzi, AlmaTlust, Thanks for helping us while figuring out the issue. Are you seeing any information under status tab of HP Device Manager / Tollbox when the printer frozen? When the printer is frozen, is printer is in "start state" (First button) under "Printer Control" tab of Device M

[Bug 414689] Re: photosmart 7760 freezes when starting a print job on ubuntu jaunty

2009-10-12 Thread Luca Zorzi
This bug is marked as incomplete: which data do you need to work on it? I can provide anything and test anything you need, just ask. ** Also affects: ubuntu Importance: Undecided Status: New -- photosmart 7760 freezes when starting a print job on ubuntu jaunty https://bugs.launchpad.ne