There's also mantis. I haven't been following this thread in detail. Don't
know if it's already been mentioned.
- Will
- Original Message -
From: "Anthony E. Greene" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, September 11,
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
On 11-Sep-2002/07:57 -0400, Chris Mason <[EMAIL PROTECTED]> wrote:
>Finally got it installed and it is fabulous. Pretty hard to install and
>configure, but very complex and full featured. Overkill for my needs,
>but very nice.
I looked at RT, but it
OK that's a good idea.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Banze, Andreas
Sent: Wednesday, September 11, 2002 8:12 AM
To: '[EMAIL PROTECTED]'
Subject: RE: Trouble ticket system
> Finally got it installed and it is fabulo
> Finally got it installed and it is fabulous. Pretty hard to
> install and
> configure, but very complex and full featured. Overkill for my needs,
> but very nice.
writing an step by step guide for redhat that doesn't include recompiling
apache would be very helpful for others, if you have the
:16 AM
To: [EMAIL PROTECTED]
Subject: RE: Trouble ticket system
I could never get it installed so I gave up on this one.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Elías Halldór Ágústsson
Sent: Saturday, September 07, 2002 2:48 PM
To: [EMAIL PROTECTED
On Mon, Sep 09, 2002 at 08:57:39AM -0400, Chris Mason wrote:
: I don't think PHP supports PAM authentication without patches, how would
: you access the authentication system?
Easy. Use RADIUS. Get this:
http://www.hotscripts.com/Detailed/11675.html
Setup Cistron, or some other RADIUS server,
On Mon, 2002-09-09 at 12:50, R P Herrold wrote:
> On 9 Sep 2002, Gordon Messmer wrote:
> > Whose ftp server does that? I've never seen it.
> From the Red Hat anon-ftp .spec file:
>
> cat > $RPM_BUILD_ROOT%{ROOT}/etc/passwd < > You should fix that.
>
> Last person who critiqued the LUG html caus
On Mon, 2002-09-09 at 13:39, Steven G. Taylor wrote:
> On Mon, 2002-09-09 at 14:58, Gordon Messmer wrote:
> > You wouldn't have to do the work of reading directly from the file, but
> > you still would have to have permission, and the "apache" user does not.
>
> This kinda stuff is beyond the sco
On Mon, 2002-09-09 at 14:58, Gordon Messmer wrote:
> On Mon, 2002-09-09 at 11:35, Steven G. Taylor wrote:
> > If you want help with the tuxmonkey (issue tracker) I cannot promise
> > anything, but if you mail the developer he is generally a nice guy (I
> > work with him) and he might throw you a p
On 9 Sep 2002, Gordon Messmer wrote:
> > Extracting a readible subset of /etc/shadow is quite do-able
> > by a cron process
>
> ...which basically negates the benefits of the shadow password file.
> LDAP, Kerberos, or (as you note) RADIUS are better options.
I did not say it was the best appro
On Mon, 2002-09-09 at 11:35, Steven G. Taylor wrote:
> If you want help with the tuxmonkey (issue tracker) I cannot promise
> anything, but if you mail the developer he is generally a nice guy (I
> work with him) and he might throw you a pointer here and there. With the
> appropriate modules you w
If you want help with the tuxmonkey (issue tracker) I cannot promise
anything, but if you mail the developer he is generally a nice guy (I
work with him) and he might throw you a pointer here and there. With the
appropriate modules you would not have to read /etc/shadow as thats what
the modules d
On Mon, 2002-09-09 at 07:45, R P Herrold wrote:
> On 9 Sep 2002, Gordon Messmer wrote:
>
> > On Mon, 2002-09-09 at 05:57, Chris Mason wrote:
> > > I don't think PHP supports PAM authentication without patches, how would
> > > you access the authentication system?
> >
> > Not to mention that it'd
I could never get it installed so I gave up on this one.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Elías Halldór Ágústsson
Sent: Saturday, September 07, 2002 2:48 PM
To: [EMAIL PROTECTED]
Subject: Re: Trouble ticket system
The most popular ticket
Check out RT2 or Bugzilla.. They both are quite mature..
On Sat, 7 Sep 2002, Chris Mason wrote:
> My services to a client are extending to support and I want to put in a
> ticket system to log problems and resolutions, and identify reoccurring
> problems with the Redhat server and windows works
check out this link
http://linas.org/linux/pm.html
Chris Mason wrote:
> My services to a client are extending to support and I want to put in a
> ticket system to log problems and resolutions, and identify reoccurring
> problems with the Redhat server and windows workstations. Does anyone
> have
On 9 Sep 2002, Gordon Messmer wrote:
> On Mon, 2002-09-09 at 05:57, Chris Mason wrote:
> > I don't think PHP supports PAM authentication without patches, how would
> > you access the authentication system?
>
> Not to mention that it'd have to run as root to read /etc/shadow.
Extracting a readib
On Mon, 2002-09-09 at 05:57, Chris Mason wrote:
> I don't think PHP supports PAM authentication without patches, how would
> you access the authentication system?
Not to mention that it'd have to run as root to read /etc/shadow.
One could always switch to LDAP or Kerberos for authentication on t
-Forwarded Message-
From: Edwin Robertson <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: [Fwd: RE: Trouble ticket system]
Date: 09 Sep 2002 09:25:52 -0400
There are a couple module out that will allow you to authenticate against
PAM through PHP.
t: Re: Trouble ticket system
On Sun, 2002-09-08 at 17:34, Chris Mason wrote:
> It's important to me that is uses the system users, I don;t want to
make
> the users have another username and password. Does TuxMonkey work this
> way?
Currently..no, but it is in php and already uses md5 pa
On Sun, 2002-09-08 at 17:34, Chris Mason wrote:
> It's important to me that is uses the system users, I don;t want to make
> the users have another username and password. Does TuxMonkey work this
> way?
Currently..no, but it is in php and already uses md5 passwords it
wouldn't take too much to co
It's important to me that is uses the system users, I don;t want to make
the users have another username and password. Does TuxMonkey work this
way?
On Sat, 2002-09-07 at 14:54, Steven G. Taylor wrote:
> If your looking for a good "issue tracker" I suggest you take a look at
> this:
>
> TuxMon
My services to a client are extending to support and I want to put in a
ticket system to log problems and resolutions, and identify reoccurring
problems with the Redhat server and windows workstations. Does anyone
have recommendations? I've looked at perldesk which looks capable, what
else is wort
The most popular ticket system in the world right now is RT, which you can
find at http://www.bestpractical.com/rt/ and
http://freshmeat.net/projects/requesttracker/
Open source, requires mod_perl and HTTP::Mason and some other perl modules.
Chris Mason sagði:
> My services to a client are exten
: [EMAIL PROTECTED]
Subject: Re: Trouble ticket system
On Sat, Sep 07, 2002 at 12:33:16PM -0400, Chris Mason wrote:
> My services to a client are extending to support and I want to put in
a
> ticket system to log problems and resolutions, and identify
reoccurring
> problems with the Redhat s
If your looking for a good "issue tracker" I suggest you take a look at
this:
TuxMonkey Issue Tracker is a helpdesk application. The database layer
has support for both PostgreSQL and MySQL. Features include file
uploads, multi group interface, escalation of tickets/issues between
groups, system
PROTECTED]]On Behalf Of Chris Mason
Sent: Saturday, September 07, 2002 2:58 PM
To: [EMAIL PROTECTED]
Subject: RE: Trouble ticket system
The idea is for the users to enter trouble tickets and I will respond,
as I am not on property and have to either remote access or drive there.
-Original
On Sat, Sep 07, 2002 at 12:33:16PM -0400, Chris Mason wrote:
> My services to a client are extending to support and I want to put in a
> ticket system to log problems and resolutions, and identify reoccurring
> problems with the Redhat server and windows workstations. Does anyone
> have recommenda
L PROTECTED]>
Sent: Saturday, September 07, 2002 7:33 PM
Subject: Trouble ticket system
> My services to a client are extending to support and I want to put in a
> ticket system to log problems and resolutions, and identify reoccurring
> problems with the Redhat server and windows wor
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