I could never get it installed so I gave up on this one.

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Elías Halldór Ágústsson
Sent: Saturday, September 07, 2002 2:48 PM
To: [EMAIL PROTECTED]
Subject: Re: Trouble ticket system

The most popular ticket system in the world right now is RT, which you
can
find at http://www.bestpractical.com/rt/ and
http://freshmeat.net/projects/requesttracker/

Open source, requires mod_perl and HTTP::Mason and some other perl
modules.

Chris Mason sagði:
> My services to a client are extending to support and I want to put in
a
> ticket system to log problems and resolutions, and identify
reoccurring
> problems with the Redhat server and windows workstations. Does anyone
> have recommendations? I've looked at perldesk which looks capable,
what
> else is worth a look. I would prefer php in case I want to customize.
>
> Chris Mason
> [EMAIL PROTECTED]
> Box 340, The Valley, Anguilla, British West Indies
> Tel: 264 497 5670 Fax: 264 497 8463 Cell: 264 235 5670
> http://www.anguillaguide.com/ The Anguilla Guide
> Talk to me in real time:
> Yahoo:netconcepts_anguilla
> US Fax and Voicemail: (815)301-9759
>
>
>
>
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