Check out RT2 or Bugzilla.. They both are quite mature..

On Sat, 7 Sep 2002, Chris Mason wrote:

> My services to a client are extending to support and I want to put in a
> ticket system to log problems and resolutions, and identify reoccurring
> problems with the Redhat server and windows workstations. Does anyone
> have recommendations? I've looked at perldesk which looks capable, what
> else is worth a look. I would prefer php in case I want to customize.
>
> Chris Mason
> [EMAIL PROTECTED]
> Box 340, The Valley, Anguilla, British West Indies
> Tel: 264 497 5670 Fax: 264 497 8463 Cell: 264 235 5670
> http://www.anguillaguide.com/ The Anguilla Guide
> Talk to me in real time:
> Yahoo:netconcepts_anguilla
> US Fax and Voicemail: (815)301-9759
>
>
>
>
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---
"The difference between genius and stupidity is that genius has its
limits."  - Albert Einstein

Ashwin
kutty..
Systems Administrator
Dalhousie University Libraries
(902) 494-2694



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