Anyone running a helpdesk on Redhat? We're using a commercial product right now (on windoze) that is both expensive and a lot of work to manage. It has it's pluses, but it's getting to be an even bigger pain the longer we stay with it.
So I'm interested in an alternative, preferably something on Linux using MySQL, postgresql, etc on the backend. I've searched an found quite a few, both open source and pay for including: Issue-Tracker BestPractical SupportWizard Any have experience with any of these or any others for that matter? In three years we have about 90K tickets, so whatever it is, it would have to handle that kind of load, which I don't think is that big. Any input is appreciated. Thanks, James -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED] https://www.redhat.com/mailman/listinfo/redhat-list
