On Wed, 27 Oct 2010 13:40 +0200, "Christian Kandeler"
<[email protected]> wrote:
> On 10/27/2010 12:24 PM, ext Max Waterman wrote:
> > On 10/27/2010 01:07 PM, Christian Kandeler wrote:
> >> On 10/27/2010 10:29 AM, ext Max Waterman wrote:
> >>> Do you really want the issue to disappear
> >>> just because customers decide that their time is better spend elsewhere?
> >> Yes, because obviously the issue is not important to those customers.
> >
> > So, you think it still shouldn't be fixed, just because no one reports
> > the issue.
> 
> The issue doesn't need to be fixed if no one thinks it's an issue.


...but you're assuming people will always report the issue, rather than
just
being annoyed by it. There are many reasons people might not report an
issue,
if it's a minor problem and not worth their time, for example - they'll
just
put up with it. It's is still worth fixing, especially if it is one that
would me a minor problem for many people, which I imagine, is the case
for
many UI issues.


> 
>  > Are all issues only reported if they're significant enough?
> > You can't think of any other reason an issue isn't reported?
> 
> I recognize all the words in these sentences, but put together they 
> don't seem to mean anything.


They mean something to me when I read them. Let me try to rephrase :

There are many reasons that an issue isn't reported - being
'significant enough' isn't the only factor.


> 
> > Perhaps it is more in Nokia's interest to get a problem fixed and the
> > 'customer' is only doing Nokia a favour by pointing it out...and they
> > don't care to put more effort into it and then go away thinking, "Well,
> > if they don't care, then neither do I". Enough of such things and I
> > could imagine people moving to another platform altogether.
> 
> So an issue that's not important enough to file a bug report is 
> important enough to abandon the product? Sounds implausible.

Perhaps for a single issue, but I said 'Enough of such things'...which
(I would say) is always true.

Anyway, now I have lost hope of convincing anyone that there can be a
better way of improving QtCreator than relying on customers to file
bugs.

It seems I'm just annoying people, so I'll stop now.

Max.
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